This recruitment is for the position of Chief of the Business-driven Trade and Investment Facilitation section, one of the three sections within the DMD, responsible for the following programme areas: Business survey-led diagnostics: a powerful method for gathering actionable insights directly from businesses, by capturing the perspectives and experiences of companies, these surveys help identify challenges, inform policy makers and drive economic growth and diversification.

This approach ensures that decision-making processes are grounded in real-world data, fostering a more supportive and efficient regulatory framework that addresses the actual needs of the business community.

NTM monitoring tools and related advisory: a set of services for enhancing transparency, efficiency, and compliance in international trade. By leveraging these tools and services, businesses can better understand and navigate the complex landscape of non-tariff measures, ultimately leading to more effective market access strategies and improved trade performance.

Trade Facilitation: The unit assists least developed and developing countries to reduce the time and cost of cross-border transactions to make small businesses more competitive in international markets.

Taking into consideration the business perspective, the unit supports governments, customs administrations, and other border regulatory agencies to identify trade challenges faced by companies, design solutions to improve the transparency and efficiency of cross-border formalities, and implement reforms trough legal upgrades, reengineered procedures, development and roll-out of IT systems and support the integration of digital technologies to enhance and streamline international trade processes.

Finally, the unit supports businesses to comply with cross-border formalities and take advantage of international trade opportunities.

• Provides support to the Director of the Division of Market Development to develop organizational strategies and manage their implementation through intra and inter-divisional programmes, policies and procedures. Prepares inputs for the work programme of the Division, determining priorities, and allocating resources for the completion of outputs and their timely delivery.

• Plans and oversees activities undertaken by the Business-driven Trade and Investment Facilitation section; ensures that substantive work programmes and activities are carried out in a timely fashion, coordinating diverse projects in the Section.

• Manages, supervises and carries out the work programme of the Section under his/her responsibility. Co-ordinates the work carried out by the Section; provides programmatic and substantive reviews of drafts prepared by others. • Provides substantive input in the preparation of reports for presentation to intergovernmental bodies such as the Joint Advisory Group and the Consultative Committee of ITC Trust Fund, funders and beneficiaries, as appropriate.

These include reporting on budget/programme performance or on programmatic/ substantive issues, as appropriate.

• Ensures that the outputs produced by the Section maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Section meet required standards before completion to ensure they comply with the relevant mandates. • Prepares inputs for the work programme of the Division, determining priorities, and allocating resources for the completion of outputs and their timely delivery.

• Carries out programmatic/administrative tasks necessary for the functioning of the Section, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance (PAS), interviews of candidates for job openings and evaluation of candidates.

• Manages, guides, develops and trains staff under his/her supervision. • Recruits staff for the Section taking due account geographical and gender balance and other institutional values.

• Fosters teamwork and communication among staff in the Section and across organizational boundaries. • Represents the Organization at inter-agency meetings, seminars, etc. on issues covered by the Section. • Participates in international, regional or national meetings and provides programmatic/substantive expertise on issues covered by the Section, or holds programmatic/substantive and organizational discussions with representatives of other institutions.

• Leads the conceptualization, development, implementation, and monitoring of projects and programmes focused on trade facilitation and business diagnostics for exporting SMEs, ensuring integration with ITC’s services and corporate programmes.

• Develops working relationships with national, regional and international partners to increase ITC’s technical assistance portfolio, particularly through fundraising activities. • Performs other related duties as required.

Knowledge of trade facilitation issues, including elimination of NTMs. Ability to produce reports and papers on technical issues and to review and edit the work of others.

Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Vision: Identifies strategic issues, opportunities and risks. Clearly communicates links between the Organization’s strategy and the work unit’s goals. Generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction.

Conveys enthusiasm about future possibilities. Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support.

Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Judgement/decision making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly.

Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision.

Makes tough decisions when necessary.

Experience with border, customs and freight forwarding issues is desirable.

Experience managing development projects, from concept through plan and implementation is desirable. Experience fundraising for development projects is desirable. Experience in high level organizational representation and advocacy is desirable.

This is a fixed term appointment for an initial period of one (1) year.

ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons – of all genders – equally, including those with disabilities, without discrimination or prejudice of any kind. ITC also offers attractive flexible work arrangements to help promote a healthy work/life balance and to allow all staff members to express and develop their talents fully. If you are unable to complete our online application form due to a disability, please send an email to hrs-jobs@intracen.org.

Applications from women and nationalities from developing and least developing countries are particularly encouraged to apply.

Applicants will be contacted only if they are under serious consideration. For information on salary and entitlements, please consult the International Civil Service Commission website: http://icsc.un.org

Candidates will not be considered for employment with ITC if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Applicants are urged to carefully follow all instructions available in the online recruitment platform, Inspira.

For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage. The evaluation of applicants will be conducted based on the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances, and guidelines.

Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening.

No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised in Inspira will be removed at 11:59 p.m.

(New York time) on the deadline date.

Requests of this nature allegedly made on behalf of ITC are fraudulent and should be disregarded.