Job Summary

The Senior Director, Human Development Programs serves as a strategic leader within the organization, responsible for oversight and implementation of projects in the Human Development Program portfolio that meet the highest standards for management, technical quality, and program delivery. They work collaboratively across the organization to ensure delivery of high-quality results and lasting impact for their assigned portfolio. The role involves providing project and program management services, ensuring utilization of state-of-the-art technical strategies, cultivating strategic partnerships, and developing and delivering portfolio scorecards.

They also serve as a communication conduit for portfolio-related project updates and share evidence and lessons learned through various channels. The Senior Director fosters innovation within their team, ensures compliance with relevant regulations, and oversees staffing and performance. Responsible for developing business strategies, gathering and overseeing business intelligence, growing new business opportunities, and providing oversight of proposal pursuit of global awards in this portfolio. This role requires proficiency in managing diverse teams and is ultimately responsible for the strategic direction, technical excellence and execution of global projects within the given portfolio.

Accountabilities

Complexity & Problem Solving:

• Provides senior direction and oversight for the newly formed department, including global-level projects in civil society and governance, workforce and economic participation, youth development, RNMCH and WASH; and potentially other teams as assigned.
• Leads program and project management by directing best practices, mentoring, and support.
• Enhances innovation and standardizes leading practices, offering expertise to project and program leaders and functional managers to improve project management methodologies and tools.
• Sets strategic goals and drives team leadership to develop cohesive experiences that strengthen and expand partnerships.
• Ensures development and deployment of state-of-the-art technical strategies and practices, driving technical excellence throughout the global projects portfolio and establishing FHI 360’s technical leadership.
• Collaborates with management on refining project and program techniques and governance.
• Manages capacity planning, resolves resource conflicts, and oversees inter-project dependencies.
• Implements and governs the change management process, ensuring comprehensive oversight of project portfolio dependencies.
• Advances organizational commitments to Locally Led Development and Diversity, Equity and Inclusion.

Discretion & Impact:

• Accountable for developing new business and hitting organizational revenue targets.
• Decisions and actions have a significant impact on management and division operations.
• Identifies potential risks to portfolio execution and recommends corrective actions.
• Directs and manages service providers, ensuring adherence to the Statements of Work.

Collaboration & Interaction:

• Acts as a communication conduit for business project status, actions, decisions, risks, and issues, and schedules for the project portfolio.
• Collaborates with others inside and outside of Operations to resolve issues and ensure cross-functional project process consistency.
• Provides and analyzes project, program, and portfolio metrics and analytics to support business and executive decision-making.
• Communicates progress to senior leadership through dashboards and reporting.
• Builds positive working relationships with local communities, district government officials, UN, and donor representatives.
• Collaborates with internal and possibly external parties, demonstrating effective communication, teamwork, and relationship-building.

Management & Supervision:

• Sets goals and budgets for projects, leading the department in achieving strategic goals.
• Provides Program Management leadership on complex and cross-functional programs as needed.
• Provides capacity planning models and identifies potential resource conflicts across the portfolio.
• Establishes and facilitates the project portfolio change management process.
• Supports performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.

Embrace additional duties as assigned, actively contributing to the multifaceted and evolving responsibilities of the team.

Qualifications

Knowledge & Skills:

• Strong business acumen with the ability to understand and address business situations effectively.
• Comprehensive knowledge of project management theories, concepts, and practices.
• Familiarity with non-profit funding streams, including government and philanthropic sources.
• Excellent time-management, multi-tasking, and organizational skills.
• Strong negotiation, collaboration, critical thinking, and problem-solving skills.
• Excellent oral and written communication skills.
• Ability to motivate, influence, and collaborate across all levels of the organization.

Minimum Qualifications:

• Master’s Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology, and Youth or a Related Field.
• 15+ years of relevant experience in project management, including 10+ years of corporate strategic leadership or line management experience.
• Proficiency in applicable rules, regulations, and policies associated with international development and non-governmental organizations (NGOs).
• Demonstrated experience in sector-specific multi-sector project management and implementation.
• Experience in leading and managing complex projects of national/international scope.

Relevant degree or international equivalent, or equivalent combination of relevant education and experience to effectively perform job responsibilities.

Preferred Qualifications

• Project management certification

We welcome candidates with other relevant certifications or their international equivalents.

Travel

• 10%-25%

Typical Physical Demands

• Typical office environment.
• Ability to sit and stand for extended periods of time.
• Ability to move 5 – 25 lbs.

*Technology to be Used*****:

• Computer/Laptop, Microsoft Office 365 (i.e.Word, Excel, PowerPoint, e-mail), office telephone, cell phone and printer/copier.

The expected US Based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer.

FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range: $170,000 – $215,000

International hiring ranges will differ based on location.

This job posting summarizes the main duties of the job.

It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment.

FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers.

By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance.

Join our global workforce to make a positive difference for others — and yourself.

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