Duties
– Support the training needs assessment, design and delivery of learning offerings including distance learning, coaching, eLearning, workshop and other approaches using various tools and platforms.
– Support organization and facilitation of workshops, training courses and promotional activities for both UNHCR staff and partners (including implementation of all logistical arrangements relating to promotional and training activities).
– Support the effective coordination of training activities and liaise on all levels, jointly with key stakeholders on any platform.
– Contribute to the development of written materials, guides and job aides to be used for learning/staff development purposes.
– May manage the delivery of smaller learning activities.
– Assist the development of written materials, guides, job aides, manuals, etc.

to be used for training/learning/staff development purposes.
– Ensure learning materials are uploaded into the Learning Management system if required.
– Contribute input on systems and procedure development.
– Select information and records in specified formats for use by others in preparing reports, correspondence, technical papers, project or programme plans and general reference documents.
– Monitor the expenditure and processes the day-to-day transactions under the approved budget.
– Enter data into ERP, liaises with other UNHCR sections to facilitate payments and prepares periodic unit expenditure reports and any other ad-hoc reporting needed; compiles statistics as required or directed.

– Make travel and hotel reservations, prepares travel authorization forms and assembles and dispatches information and training material.
– Establish and maintain the Unit’s electronic and hardcopy filing system, including databases.
– Prepare consultancy contracts and/or internship documents, reports as required.
– May supervise and/or train interns.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.

Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Administration; Adult Education; Business Administration;
Communication; Project Management; Human Resources;
Human Rights; Information Management; International Development;
International Law; Journalism; Logistics;
Management; Organizational Development; Social Work;
Politics; or other relevant field.
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Minimum 3 years of relevant professional experience in progressively responsible administrative functions, preferably related to administration, pedagogical activities and/or provision of training.

Experience with an Enterprise Resource Management system.

Desirable
Prior exposure to functions related to office administration. Experience with UNHCR’s operations and procedures. Experience with distance learning and learning management software. Exposure to UNHCR specific learning/training activities.

Functional Skills
*CO-Cross-cultural communication
*CO-Drafting and Documentation
*IT-Computer Literacy
*IT-Microsoft Office Productivity Software
*RC-ISAD(G) cataloguing systems
ED-Adult education and training
TR-Assessment of Learning Needs
TR-Capacity Buidling
TR-Design & development of learning solutions including for e-learning & distance learning
TR-Evaluation of Learning Activities
TR-Implementation of Learning Management Systems
TR-Training – Virtual and face to face
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.