You will be in charge of

Depending on the operational set-up of the mission, the Operations and Partnerships Manager is responsible for the following:

Field Team Management

• Responsible for management of field operations and supervision of staff across bases.
• In coordination with ACTED Security, ensure the implementation of safety and security protocol across all field teams within bases.
• Responsible for overseeing HR/administrative processes, maintaining adequate staffing across bases, supervising Field Managers, and related procedures as they relate to staff within field teams.

Operational Setup

• Ensure that REACH has a logical and functional operational setup that allows the implementation of data collection for programme activities on oPt.
• Develop and maintain systems to evaluate andadjust the operational setup, as needed to address shifts in context/realities on the ground.
• Incorporate feedback from programmes teams as well as external stakeholders into the field team structure.
• In coordination with the Country Coordinator, assist in developing the operational component of grant proposals, concept notes, and budgets.

Partnership Management

• In coordination with the Country Coordinator and Acted counterparts, develop and maintain an effective partnership set-up that allows for the implementation data collection for programme activities on oPt.
• Manage partnerships on different levels by reviewing capacity needs, identifying new partnerships, overseeing the provision of training in line with IMPACT standards, representing REACH and ensuring collaborative working relationships, overseeing implementation and contractual deliverables, etc.
• Keep track of partnership-related technical, operational, finance, HR or grants issues and where necessary facilitate support.

Knowledge Sharing and Learning Processes

• Maintain and update systems/ processes to ensure a regular review of REACH’s operational presence in oPt.
• Develop knowledge sharing processes/ practices to facilitate the integration of the field team into the programmes team, and vice versa.

Context Analysis & Strategy Development

• Maintain an up-to-date understanding of the context in oPt, including the socio-economic situation, the impact of the crisis, and the humanitarian system.
• Understand how the geo-political situation relates to/could potentially impact the humanitarian situation, operations, and field staff in oPt.
• Regularly share context updates with the REACH oPt Country Coordinator, SMT, and programmes team & support the development of a context-sensitive REACH country strategy.

Expected skills and qualifications

• Academic Excellent academic qualifications, including a Master’s degree in a relevant discipline (International Relations, Project Management, Social or Political Sciences, Economics, Development Studies, or similar) or equivalent related years of work experience in similar field..
• Years of work experience At least 3 years of relevant working experience, including at least 2 years of management experience.
• Experience in research and humanitarian settings highly desirable.
• Management experience Previous experience in a management role in an INGO at field level and proven track record in successful management and development of national teams in humanitarian contexts
• Security environment. Ability to operate in a complex and challenging security environment. Ability to prioritize self-care and wellbeing.
• Understanding of different data collection methodologies and proven ability to maintain data quality required.
• Organizational and coordination skills Strong coordination, presentation, and organisational skills.
• Multi-tasking skills Ability to multitask with tight deadlines.

• Level of independence Proven ability to work independently.
• Experience in geographical region Past experience working in oPt or Middle East is desirable.
• Cross-cultural security environment Ability to operate in a cross-cultural, as well as complex and challenging security environment.
• Software skills Proven knowledge of the Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Language skills Fluency in English and Arabic required.