Responsibilities

Within delegated authority, the Telecommunications Assistant (Broadcast) will be responsible for the following duties: BROADCAST AND CONFERENCE EQUIPMENT OPERATION • Installs and assists in testing and commissioning various broadcast and conference equipment. • Monitors and tests the daily electronic operations of UN broadcast and conference equipment, including the quality of facilities and affect corrections as required. • Conducts on-going analysis of equipment to ensure proper operation and to determine if modifications are necessary. • Maintains equipment inventory to ensure that operational needs of field and local offices are met. • Gathers statistical data on equipment and communications to determine their efficiency and methods for their improvement. • Receives, tests, and installs broadcast and conference hardware and software. • Provides hardware and software troubleshooting support to various office locations, seeking technical advice and support from telecom/info technology staff as required. • Performs maintenance and minor repairs on hardware equipment. • Produces monthly activity reports; assists in large projects when services are to be provided in new locations such as analyzing user requests, preparing wiring layouts and wiring termination details, supervising and testing cable plants and equipment installed by vendors. • Programs hardware and software parameters of broadcast and conference equipment. • Gathers and analyzes statistical data on operational performance of broadcast and conference equipment.

• Prepares engineering drawings such as schematic drawings, system layouts, terminations details, wiring diagrams, etc. • Provides assistance in workflow analysis of existing procedures and drafting of new workflow to change operating environment or optimize operation. • Performs other related duties as required. AUDIO/VISUAL CONFERENCE SERVICES • Installs and assists in testing and commissioning various videoconference equipment; • Monitors and tests the daily electronic operations of UN videoconference equipment, including the quality of transmission facilities and affect corrections as required. • Conducts on-going analysis of videoconference equipment to ensure proper operation and to determine if modifications are necessary. • Receives, tests, and installs technology and videoconference hardware and software; • Performs maintenance and minor repairs on videoconference equipment. • Programs hardware and software parameters of videoconference equipment. • Gathers and analyzes statistical data on operational performance of videoconference equipment. • Performs other related duties as required. VIDEO SYSTEM INSTALLATION AND MAINTENANCE • Installs and assists in testing and commissioning various radio communications and video equipment. • Monitors and tests the daily electronic operations of UN radio communications and video equipment, including the quality of transmission facilities and affect corrections as required. • Conducts on-going analysis of video equipment to ensure proper operation and to determine if modifications are necessary. • Receives, tests, and installs technology and video hardware and software. • Performs maintenance and minor repairs on video equipment. • Programs hardware and software parameters of video equipment. • Gathers and analyzes statistical data on operational performance of video equipment. • Performs other related duties as required.

Competencies

• PROFESSIONALISM: Knowledge of Broadcast and Conference equipment, principles of operations, including video systems. Ability to apply knowledge and technical skills to install and test relevant equipment, provide maintenance services and user support. Ability to assist with analog and digital transmission facility testing and trouble-shooting. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

High school diploma or equivalent is required.

Work Experience

• A minimum seven years of experience working in broadcast and conference operations or related area as a hands-on repair / integration / installation technician, including experience in diagnosing and repairing broadcast and/or conferencing related equipment is required. The minimum years of relevant experience is reduced to five (5) years for candidates who possess a first-level university degree or higher. • Experience in working with video conference, audio visual, broadcast and transmission systems and/or file based or tapeless broadcast equipment is desirable. • Experience with ST2110 transport and related discovery, control, routing, and switch configurations is desirable. • Experience in how to safely approach and carry out repairs where levels of high voltage, RF and lasers are present is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.