Responsibilities

The Human Resources Assistant reports to the Chief of the Staff Administration Unit: Recruitment and placement • Reviews and processes personnel actions in the ERP System for staff • Advises staff on visa matters. Administration of entitlements • Supervises and supports maintenance of ERP entitlements reference tables. • Reviews and processes data pertaining to conditions of service. • Reviews and processes requests for entitlements and exceptions to the Staff Rules and Regulations concerning travel entitlements, currency of payment of emoluments and rental subsidy. • Monitors issues on conditions of service of staff and advises the supervisor of any developments. Staff development and career support training • Assists in the organization and conduct of training courses and workshops. General • Assists in providing documentation and background materials relating to classification appeals. • Supervises the maintenance of automated databases and the centralized reference and filing systems. • Undertakes research on a range of HR related issues and prepares notes/reports. • Conducts research on precedents, policy rulings and procedures. • Supervises compilation and preparation of statistical reports on HR related issues. • Assists in the preparation of information circulars for HR related issues. • Conducts exit interviews for separating staff and assists him/her in final arrangements. • Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval, a variety of correspondence and other communications; performs budget preparation input monitoring and implementation in IMIS, etc.; sets up and maintains files/records (electronic and paper); schedules appointments/meetings, monitors deadlines, etc. • Prepares written response to queries concerning HR related matters. • Trains and provides supervision to new and lower-level staff in the unit. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other duties as required.

Competencies

• Professionalism: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to perform analysis, modeling and interpretation of data in support of decision-making. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

High school diploma or equivalent is required.

Work Experience

At least 10 years of progressively responsible experience in human resources management, administrative services or related area is required. The minimum years of relevant experience is reduced to eight (8) for candidates who possess a first-level university degree or higher. 1 year or more of experience in data analytics or related area is desirable. Experience in using applications for information sharing and collaboration such as MS Teams, SharePoint, OneDrive or similar applications is desirable. Experience working with organizational enterprise management tools such as Umoja, Inspira or similar systems is desirable.

Languages

English and French are the working languages of the United Nations Secretariat and Spanish is a working language of ECLAC. For the position advertised, fluency in English is required and fluency of Spanish is required. Knowledge of another official United Nations language is an advantage.