Digital Communications Coordinator
JOB DETAIL
Applications will be received until 9:00am EDT on Tuesday, September 3, 2024.
A detailed job description is available HERE.
Location: Toronto, ON or Montreal, QC
Salary Grade: Level 13 – $64,251 per year (pro-rated to contract length)
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Digital Communications Coordinator plays a pivotal role in shaping our online presence by managing daily updates across our website and social media platforms. This role is crucial for amplifying humanitarian stories and breaking news from MSF teams worldwide, transforming these updates into engaging social media posts and website articles. By collaborating closely with the Digital Communications Officer and various teams, the Coordinator ensures timely and impactful communication for advocacy, fundraising, and recruitment efforts. Additionally, they enhance digital engagement through strategic website edits, SEO optimization, and accessibility improvements, while also providing insightful digital analytics reports to drive our online performance.
MSF Canada is looking for a Digital Communications Coordinator for our Communications Department who will:
- be responsible for day-to-day content updates on MSF Canada’s website and social media accounts, including drafting, posting, and promoting content to achieve communications, advocacy, fundraising and human resources objectives
- make manual edits to optimize MSF Canada’s website and social media accounts
- improve website performance using Search Engine Optimization (SEO) tools (i.e. SiteImprove) and website edits to ensure the website is compliant with legislation related to accessibility – i.e. AODA
- support the Digital Communications Officer and Digital Marketing Officer with digital media analytics and monitoring
The successful candidate will demonstrate:
- a commitment to MSF’s principles, including cross-cultural awareness, and service orientation
- fluency in English and proficiency in French (spoken and written)
- experience in digital communications/communications management/website management/ or an appropriate combination of training and progressive work experience
- a working knowledge of Canadian Press Style Guide and best web copywriting practices.
- experience in social media management and content management
- experience in developing and delivery of user-centric digital experiences
- knowledge of content management systems: WordPress (Required), SEO, Google Analytics, and social media marketing and monitoring tools
- attention to detail and ability to work with multiple competing requests
- knowledge of Mac OS Operating systems
MSF Canada’s positive and innovative office culture is based on core values of humanity, integrity and results. Our working conditions include :
- Starting 4 weeks vacation per year
- Access to an Employee and Family Assistance Program (EFAP)
- A hybrid working model (minimum 40% in office and up to 60% work from home)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Annual professional development budget
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
