About DRC

Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO – one of the few with a specific expertise in forced displacement. In 40 countries, our 8,000 employees protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.

The overall purpose of the role: The child protection case management officer works as part of DRC’s team under the direct supervision of the Protection team leader and guidance support of the Protection coordinator. The role is based in Kibondo and shall conduct regular field visits to the host villages near the Nduta refugee camp.

The Child Protection Case management officer will work with the Case Management team in Nduta camp. S/he will have an overall responsibility to provide technical support to case workers, disseminate and ensure adherence to case management, child protection, referral, parenting, linkages and standard operating procedures (SOPs) and other job-aids that facilitate holistic case management at household and community level.

Employment Category: National contract

Reporting to: Child Protection Team Leader

Unit/department: Child Protection

Location: Kibondo

Authorization level: N/A

Responsibilities and tasks

• Prepare and submit case records/ documents for case conferencing/ BID panels in close collaboration with BID Specialists at field level
• Supporting in the analysis of case management caseload, assigning cases to caseworkers, supervision and coaching and raising complex cases to the child protection team leader and or BDI specialist and manager for support.
• Ensuring close coordination and tracking of children receiving case management including regular follow-up as per prioritization and vulnerability criteria
• Work closely with the CPIMS+ Officer to produce weekly and monthly reporting
• Provide technical support to Case Management workers.
• Develop a work plan and oversee the implementation of case management activities including CPIMS+ activities.
• Conduct necessary capacity building for case workers including information sharing and data protection protocol and report any identified bridge to the CP team leader/coordinator.
• Develop capacity building for children, parents and community members to strengthen prevention and protection of vulnerable children and adolescents
• Ensure all staff understand the different needs of children and youth and respond appropriately
• Responsible for identifying child protection in emergency (CPIE) needs to support the case management team
• Support in the implementation of CPIE project activities in collaboration with the CP Team leader and coordinator.
• Support in collaboration with the coordinator and team leader to disseminate key inter-agency quality standards such as revised CPMS standards related to Case management
• In collaboration with the Information Management officer, MEAL department, CP team leader, s/he will track indicators, maintain, update and analyze data on Child case management indicators.
• With the support of caseworkers, prepare and submit timely and quality weekly, monthly, quality and other donor reports as per the donor requirements.
• Support and work closely with CP Information Management officer and M&E on program data collection, track indicators, maintain, update and analyse data on child protection activity and indicators.
• In collaboration with the protection team leader and M&E department, participate in CP rapid assessment and/or other CP program assessment, and contribute to the CP overall intervention strategy based on feedback received from women, men, boys and girls throughout community mobilization and engagement.
• Work with the Information Management Officer to ensure safe and ethical data collection and sharing based on agreed procedures and protocols.
• Undertake additional work-related duties as agreed upon by the CP team leader and Protection coordinator.
• With support and collaboration of protection team leader and BID specialist participate in all CP budget planning; accountable for developing and maintaining work plans, spending and procurement plans, tracking expenditures and ensuring all CP activities are allowable and allocated according to DRC and donor compliance and regulations.
• Participate in preparing monthly/quarterly/annual highlights/reports, proposals and budgets for donors
• Provide support on procurement, working with Protection Team leader, coordinator, Protection Manager and Supply chain to ensure smooth procurement process and correct use of budget spending.
• Take care of equipment and supplies for the job.
• Ensure working equipment is in good condition and replenish/repairs when out of order.
• Reports immediately any security incidence/issue detected in the DRC premises.

Experience and technical competencies: (include years of experience)

• At least 2 years of professional experience in child Protection or social work in humanitarian or development programming.
• Knowledge and experience in working with national government and devolved units.
• Knowledge of database use and management.
• Excellent writing and editing skills in English for external audiences (including governments and donors).
• Excellent interpersonal, written and verbal communication skills.
• Good personal organizational skills, including time management, teamwork, ability to meet deadlines and work under pressure with minimal supervision.
• Education:
• Bachelor’s degree in sociology, law, social work, social sciences, Psychology or equivalent
• Languages:
• Excellent proficiency in written and spoken English and Swahili, knowledge of Kirundi is an advantage.

Key stakeholders: (internal and external)

• DRC Protection staff, refugees and donors
• Local Government (refugee camp).
• Community groups.
• Other NGOs and relief actors.
• MoHA, and police.