UNICEF has been working in Lao PDR continuously since 1973, one of the longest-serving international organizations in the country. We have been implementing one of UNICEF’s largest country programmes worldwide, working tirelessly to promote the rights of children and women and to bring basic services – education, health, nutrition, protection, water, sanitation and hygiene – to those who are most in need.

In Lao People’s Democratic Republic (PDR), UNICEF is promoting the rights and wellbeing of every child. Together with our partners, we are focusing and putting extra efforts on reaching the most vulnerable and excluded children throughout the country.

As part of the Human Resources (HR) team, the HR Officer will contribute his/her technical acumen to support the implementation of HR services that enhance the capacity of their clients to deliver on their business goals and objectives. In doing so, the incumbent demonstrates the ability to anticipate HR-related needs and develop subsequent plans and solutions that align HR management with business objectives.

In close collaboration with the HR team in Laos, and under the direct supervision of the HR Officer, and the shared supervision of the Deputy Representative Operations and the HR Manager for Cambodia, Laos, and Vietnam, the tasks and responsibilities of the UN Volunteer will include, but not be limited to:

Business Partnering
 Through research of policies and analysis of data, provide support to the HR Business Partner in advising their clients on HR-related needs and developing subsequent plans of action.
 Under the supervisor’s guidance, provide accurate and timely advice to clients on HR processes and policies, ensuring the highest level of client-orientation.
 Support supervisor in proactively advising clients on the resolution of human resources issues by recommending equitable and transparent solutions that protects both the staff and organization’s interests in accordance with policies, regulations and procedures.
 Research and compile data that conveys organizational progress towards gender equity and cultural diversity.

Strategic Human Resources
 Help supervisor liaise with the HQ Divisions, regional and country offices to support and contribute to corporate HR strategy formulation and global implementation.
 Research and provide data which helps inform the improvement of HR systems, policies and processes.
 Keep abreast and research best and cutting edge practices in HR management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.

Support to Implementation of assigned Human Resources Services
 Provide support to various or one specific HR occupation (recruitment, job classification, career development, performance management, data analytics, learning & development etc.) to help their supervisors in implementing efficient client services that help either attract, retain and/or motivate staff of the highest caliber.
 When assigned casework in the relevant area on either a routine or non-routine basis, analyze and synthesize issues and problems, and interpret established, formal guidelines to address and recommend solutions or further actions required.

Learning and Capacity Development
 In collaboration with business owners, support the design and delivery of learning plans for staff.
 Contributes to the mapping of competencies for all staff included in the assigned client portfolio, assisting in the development of a comprehensive framework in support of the development of the talent pipeline.
 Research on efficient and cost-effective learning products which enable staff to develop their skills and competencies.
 Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.
 Provide orientation briefing to new staff.

HR Data Analytics
 Collect, interpret and analyze HR data to help inform decision making on HR processes and strategies.
 Support the development and implementation of data collection systems to optimize data quality.
 Coordinate with country offices and partners to provide assistance in their HR information management.

• Accountability
• Adaptability and flexibility
• Building Trust
• Client Orientation
• Commitment and Motivation
• Commitment to Continuous Learning
• Communication
• Creativity
• Empowering Others
• Ethics and Values
• Integrity
• Judgement and decision-making
• Knowledge Sharing
• Managing Performance
• Professionalism
• Respect for Diversity
• Self-management
• Technological Awareness
• Working in Teams

Learning and Development
• Knowledge management, network support and information sharing
• Ability to conceptualize, innovate, plan and execute ideas as well as transfer knowledge and skills.
• Experience of working within UNICEF or other UN entities is an asset.

Location of the workplace: The workplace is located by the side of the Mekong River, 3km from the center of Vientiane Capital and easy to reach. Commute is either done by private car, taxis, motorcycles or bicycles. The UNV will be based within the Operations section of the UNICEF Lao PDR Office in the Capital City of Vientiane. The assignment will also require periodic travel to support programme implementation, monitoring missions and facilitate child protection activities in the provinces. All work-related travel supports to sub-national level, including air tickets, car rentals, security clearance and will be supported by UNICEF as per UNICEF rules. The UNICEF Lao PDR Office is a multi-cultural working environment with around 100 personnel working to protect and advance the rights of children.