Communication and Awareness Officer

JOB DESCRIPTION

 

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian, stabilization and development projects around the world. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations. Located in Kinshasa, DRC the UNOPS Hub in Central Africa covers eleven countries, including DRC. The office has developed strong working relations with international partners, UN agencies including UN Missions and Governments across Central Africa over the years. It provides technical support and capacity building in strategic development areas including infrastructure rehabilitation and development across health, education, public works, governance/public administration sectors, procurement, project management, amongst others.

In this context, UNOPS is the Management Agent (MA) of the Stabilization Coherence Fund (SCF) a United Nations Multi Partner Trust Fund that aim to support the ‘’Programme de Désarmement, Démobilisation, Réinsertion Communautaire et Stabilisation (PDDRCS). The Fund is funded by Germany, Norway, Sweden, Netherlands and the United Kingdom; and hosted by MONUSCO which serves as its technical secretariat.

Within the framework of the project in support of the Technical Secretariat of the Fund, UNOPS will recruit a Communication and Awareness Officer to support the Technical Secretariat in the implementation of the activities planned by the Fund. This post incumbent will be recruited and contracted by UNOPS (ICA Modality) and considered as UNOPS staff seconded to the MONUSCO Stabilization Support Unit, specifically dedicated to the conduct and implementation of the Fund under the supervision of the Program Management Specialist, Technical secretariat and ultimately to the Principal Coordinator of the Stabilization Support Unit (SSU).

UNOPS will support the technical secretariat in its fiduciary role by administering the allocations of the funds of the Fund allocated to NGOs UNOPS’s main focus will be to manage the administrative and financial procedures required to reach the project objectives by NGO partners.

The Communication and Awareness Officer will report to the Program Management Specialist and maintain a formal and administrative link with the UNOPS Project Manager and will support the overall communication and awareness component of the projects & programmes within the Technical Secretariat.

The results and deliverables of the person recruited for the Technical Secretariat as Communication and Awareness Officer will be as follows:

 

 

1- Support the Production of Communication Products & strategies

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  • Under the supervision of the Program Management Specialist, and in close consultation with the UNOPS Project Manager in support of the Technical Secretariat in the production of a wide range of communication products
  • In close collaboration with the Principal Coordinator of the Stabilization Support Unit, provide technical support to governmental and implementing partners in the design and development of communication strategies, ensuring that conflict sensitivity and gender are fully taken into account.

2- Development of Communication Tools

  • Development of specific communication tools to share project results as well as the overall use of the trust fund, for example through the development of photo booklets, fact sheets, infographics and project sheets.
  • Work closely with the Public Information Officer (PIO) on media and outreach operations to promote Trust Fund activities, i.e. use of OKAPI radio, production of short videos, project visits by journalists, use of social media, etc.

3- Collaboration on Media and Outreach Operations

  • Develop and implement a social media strategy to promote projects financed by the trust fund.

4- Information and Awareness-Raising Materials

  • Development and preparation of information and awareness-raising materials for MONUSCO components on activities and achievements in support of the P-DDRCS, including presentations (PowerPoint) and other communication tools (briefing notes, talking points, etc.).
  • Visit projects in the regions to gather testimonials from beneficiaries to support communication efforts.
  • Develop and implement a public awareness strategy.

 

Education:

  • An advanced university degree (e.g. Master’s or equivalent) in a relevant field such as Communications, Journalism, Public Relations, International Development, Political Science, International Relations or other relevant field is required.
  • A first-level university degree (e.g. Bachelor) in the abovementioned fields with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above

Experience:

  • Excellent understanding of the intersection of technology, web, design, editorial, digital, social media and multimedia platforms to tell engaging, impactful and informative stories is desirable.
  • Experience in project communication and/or regional level communication on development results with counterparts/partners is desirable.
  • Prior experience working in international organizations, international development, post-disaster and/or emergency contexts would also be an advantage.
  • Prior related experience in the UN system is an asset
  • Experience in the usage of computers and in office software packages is required.

Language Requirements:

  • English and French are the working languages of the United Nations. For this position fluency in French, (both oral and written) is required.
  • Knowledge of the local language (Kiswahili or Lingala) is an advantage.

 

 

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Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

 

 

[Instructions: Please delete this paragraph and insert relevant information below:

  1. Contract type ICA
  2. Contract level Local ICA Specialist
  3. Contract duration : Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

 

  • Please note that UNOPS does not accept unsolicited resumes.
  • Applications received after the closing date will not be considered.
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
  • For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

 

 

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Based in Kinshasa, Democratic Republic of Congo (DRC) since 1991, the UNOPS Multi-Country Office Democratic Republic of Congo (CDMCO) covers eleven countries: Angola, Burundi, Cameroon, Central African Republic, Comoros, Gabon, Equatorial Guinea, Democratic Republic of Congo, Republic of Congo, Madagascar, and Rwanda. The multi-country office is operational in nine of the fifteen countries to date; it has a portfolio of over 30 projects and employs more than 260 people.

The UNOPS CDMCO has been identified as a UN system agency that can support the field of infrastructure and humanitarian and post-conflict management both horizontally and vertically. The office has developed a strong working relationship with international partners, UN agencies, including UN missions, and Central African governments over the years. It provides technical support and capacity building in strategic development areas, including the rehabilitation and development of infrastructure in health, education, public works, governance/public administration; procurement, project management, and sectoral advisory services; peace and security, environmental preservation and protection, among others.

 

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