Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit www.worldbank.org.

The World Bank Group’s Health and Safety Directorate (HSD) seeks to protect and promote the health and safety of the World Bank Group (WBG) staff and their immediate families wherever they may be, taking account of their individual health, working environment, and job demands. HSD provides advice on health and safety related matters to WBG offices worldwide.

HSD consists of three functional domain areas:

• Personal Health and Wellness
Facilitates and enables the delivery of health services and preventive health / health promotion programs to WBG staff and families living in HQ and over 120 Country Offices (COs) outside the United States, to include moving people temporarily or permanently to regions when needed services are not available locally

• Occupational Health and Safety
Informed by a comprehensive risk register and through collaboration with sister units, provides an ongoing assessment of personal, occupational, and psychological health and safety risks for staff across the entire Bank, and recommends implementation of controls to mitigate such risks

• Mental Health and Wellbeing
Provides direct short-term counseling and facilitates long-term counseling through external providers as needed by staff, and provides a variety of mental health resiliency training through seminars, educational series, and large group activities

General Accountability:
The Senior Medical Officer is organizationally located within the Personal Health and Wellness Unit (PHW) and serves as task team leader (TTLs) for HSD’s Integrated Health and Safety HUBs (currently planned for Nairobi, Sofia, Singapore, Chennai, and Dakar). As TTL, the incumbent leads a multi-disciplinary team composed of nurse specialist(s), occupational health and safety specialist(s), and mental health and wellbeing counselor(s) representing the technical expertise of HSD’s three functional domains. Working synergistically under the operational supervision of the TTL, the team assists and advises the TTL in identifying and managing health and safety risks for all staff of the World Bank Group (WBG) and the International Monetary Fund (IMF), and their dependents. 

The Senior Medical Officer (SMO) reports to the Chief Medical Officer (CMO) and Manager of PHW who is located in HQ. While the SMOs in their role of Hub TTL provide daily operational supervision for Hub multi-disciplinary team members, technical and professional supervision for each team member is provided by career field technical experts in HQ. Specifically, nurse specialists report to the Chief Nurse for Country Office Health Administration (CNCO), health and safety specialists report to the Senior Occupational Health Specialist and Manager of OHS, and the mental health and wellbeing counselors report to the Senior Psychologist and Manager of MHW in HQ.

Dimensions:

In carrying out their duties, the SMO will seek guidance and direction from the HSD management team regarding proper management of Hub operations, and as task team leader is responsible to the same for ongoing Hub success. Additionally, the SMO serves as the foremost subject matter expert on matters of staff health and safety in the regions that he/she covers. In this capacity, the SMO is an advisory resource for both staff and management. It is important to note that as this is an advisory position, and the SMO can engage in health screening and delivery of selected preventive care services such as vaccines, the SMO will not be providing direct health care to staff or dependents.

Functions and Duties:
Coordination, management, and leadership regarding all Hub activities are the responsibility of the SMO. The SMO manages and is responsible for the day to day operations of the Hub in consultation as needed with the HSD Management Team and consolidates HSD objectives to ensure properly aligned delivery of support and services between Hub and HQ locations. Specifically, the SMO ensures the delivery of multidisciplinary integrated health and safety services to Country Office locations in coordination and collaboration with HSD specialist assets working within the Hub location, and this includes coordination between the Hub and management in HQ on the delivery of country office missions 

Personal Health and Wellness:
• Works with nurse specialist to help identify qualified local health care providers and facilities throughout the regions covered by using various sources of information such as onsite visits and recommendations from authoritative
resources such as the Medical Benefits Plan TPA and its network of providers
• When needed, assist staff by coordinating care for them and their dependents with an emphasis on health maintenance examination visits, acute care, and management of chronic disease
• Respond to country directors/managers queries on health-related matters, and more specifically those related to integrated health and safety in the workplace
• Working with CMO and CNCO, establishes with Hub nurse specialist a clear delineation and mutual understanding of their roles and responsibilities working in a multi-disciplinary Hub
• Engages nurse specialist driven global teams for support and assistance when needed.
The four nurse specialist teams are as follows:

Medical Evacuation Team:
• Upon request from team member(s), review medical information on emerging cases, communicate with staff members and treating physicians as needed, and help confirm that needed care cannot be delivered locally
• When appropriate medical care cannot be delivered locally, all eligible cases should be transferred to Intl SOS following the established activation processes
• Upon request from Medevac Team, the SMO will coordinate with ISOS to help determine:
• Appropriate destination of care – center of medical excellence
• Appropriate travel recommendations
• The need for ongoing ISOS case management at the center of medical excellence including discharge instructions
• Recommendations regarding follow up care once back at the duty station.

Travel Medicine Team:
• Promulgates the importance of pre-travel consultation with HSD to all staff members throughout regions covered
• Support nurse efforts to deliver travel medicine services in Hub locations as well as regions with no direct on the ground HSD assets
• Provide guidance and expertise when needed regarding specific health and safety risks that must be addressed in preparing staff for relocation to specific regions

Preventive Health and Wellness Promotion Team
• Actively collaborate with team to establish and sustain a culture of health and safety in the WBG and in country offices.
• Coordinates with team to promote Country Office staff engagement and in a variety of health, safety, and wellness/wellbeing outreach efforts such as vaccination campaigns, education about chronic disease management, and so forth
•Motivate engagement in various HSD outreach offerings such as CPR/AED training, the Employee Health and Wellness Program, and MHW Unit educational lectures and webinars
▪ Inform and educate local WBG leadership about the importance of their role in helping to create a culture of health and safety throughout their regions

Occupational Health and Safety Nurse Program
▪ Provides occupational health nurse programmatic risk assessment and medical surveillance when appropriate to include infectious disease outbreaks
▪ Engages in meetings between key players in the various regions as part of the occupational health nurse team
▪ When assigned, participates in multi-disciplinary mission travel efforts by providing occupational health risk assessments as part of the information gathering and dissemination that take place during mission
▪ Contributes to BTORs by submitting follow-up recommendation based on assessments conducted during missions

Occupational Health and Safety:
• In coordination with HQ based Occupational Health Specialist, engages Hub occupational health and safety specialist/analyst in developing operational workplans that enable ongoing environmental health and safety assessment, risk mitigation strategies, and delivery of recommendations to local leadership to address identified risks and to follow-through on addressing them
•  Develops a full understanding of the various skills, roles, and responsibilities of the health and safety specialist as a way to better leverage their skills and expertise for the benefit of staff in the regions
covered
• Ensures that all CMU members are aware of the roles and responsibilities of the environmental health and safety specialist
• Facilitates meetings between key players in the various regions and the environmental health and safety specialist
• Ensures that all mission travel efforts include environmental health and safety issues as part of the information gathering and dissemination that take place during mission
• Facilitate Occupational Health and Safety learning for the Hub and regional locations
• Implements to Occupational Health and Safety Directive and Occupational Health and Safety Management System (OHSMS)

Mental Health and Wellbeing:
• In coordination with HQ based Senior Psychologist, engages Hub mental health counselor in developing operational workplans that enable ongoing psychosocial assessment, risk mitigation strategies, and delivery of recommendations to local leadership to address identified risks and to follow-through on addressing them
• Develops a full understanding of the various skills, roles, and responsibilities of the mental health counselor as a way to better leverage their skills and expertise for the benefit of staff in the regions covered
• Ensures that all CMU members are aware of the roles and responsibilities of the mental health counselor
• Facilitates meetings between key players in the various regions and the environmental mental health counselor
• Ensures that all mission travel efforts include psychosocial health and safety issues as part of the information gathering and dissemination that take place during mission

Mission Travel:
• Works closely with HQ managers and operations team to strategically plan and ultimately lead and or coordinate periodic multi-disciplinary team missions to various country office (CO) locations within the regions covered by the team
• During mission visits, the team will assess the level of medical care locally as well as the CO medical emergency response plan, conduct environmental health and safety assessments, psychosocial health risk assessments, preventive health education and screening, promote the Bank’s Employee Health and Wellness Program, and psychoeducational programming and presentations to include domestic abuse prevention.
• Provide a brief summary of findings to country directors (CDs) and country managers (CMs) highlighting key areas of success and areas needing improvement
• Upon return from mission, the SMO will lead the team in drafting a comprehensive mission report of all mission findings, and circulate that to stakeholders in the region, the regional VP, and the HSD management team. Key
mission findings on health and safety risks to staff will be entered digitally into the new OHS risk management platform.

Selection Criteria

• Medical degree from a recognized accredited institution with 8 years of experience or equivalent combination of education and experience.
• Substantial and diverse experience in all facets of the job.
• Proven ability to conceptualize, design and implement major projects and to produce major/complex reports or studies.
• Demonstrated professional leadership and ability to lead a team of professionals in the execution of major projects.
• Ability to coach/mentor more junior staff
• Proficiency in written, spoken, and clinical English
• Ability to frequently travel internationally as required
• 5 or more years of experience working as in-house doctor for a large employer
• Demonstrated excellence in clinical judgement and decision-making
• Experience working with international organizations serving multicultural populations
• Demonstrated ability to work collaboratively in a multi-disciplinary and multicultural team environment
• Proficiency in two or more languages

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.