Role and responsibilities

The purpose of the assistant position is to assist in the day to day implementation of the support functions responsibilities. Use actions words such as conduct or assist for the position relevant responsibilities.

Generic responsibilities:

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

• Ensure compliance with NRC policies and the local labor law in all procedures and processes;
• Assist with the implementation of support function portfolio according to plan of action
• Provide support in recruitment processes, including advertisements, filling applications, inviting candidates, organizing interview venues & attend, etc.
• Assist in the implementation and training of staff in NRC’s HR policy and procedure
• Promote and share ideas for improvement of the support function
• Coordinate with relevant partners, suppliers, authorities, lawyers etc.
• Property handle complaints and grievance procedures
• Provide assistance in administering benefit programs, staff contributions to relevant statutory bodies (social security etc.);
• Process documentation and prepare reports related to personnel activates (staff list, staff recruitment, Contracts, and leave balance, trainings, grievance and Performance evolution etc)
•  Complied and update employee records and files, (hard and soft copies)

Specific responsibilities 

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

• Provide and facilitate induction for new staffs joining NRC;
• Ensure each staff has employment contract, JD and other relevant documents in their personnel file;
• Follow up  and report on the status of performance management and documentation to line manager;
• Provide support on facilitating contract agreement for incentive workers, casual workers and  temporary staffs;
• Update and generate monthly records and reports such as staff list, leave and other HR statistics;
• Update tracking sheet for personal files and communicate the same with country HR team to fill the gaps and make sure that all files are updated and have the necessary documents;
• Ensure confidentiality of all information related to responsibility;
• Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office; and give the ID card after getting signed by the respective staff;
• Assist in incentive and Casual Worker Payroll preparation by providing relevant data (new staff recruited, Salary adjustment, promotion as well as absences, etc.)
• Assist in monthly National staff payroll information preparation by providing relevant data (new staff recruited, Salary adjustment, promotion as well as absences, etc.)
•  Coordinate HR projects (Meetings, trainings) and take minute
• Ensure effective and efficient utilization of resources;
• Perform any assignment given by immediate supervisor.

Competencies 

Competencies are important in order for the employee and the organisation to deliver desired results. Competencies are relevant for all staff and are divided into the following three categories:

Professional competencies 

These skills, knowledge and experience are important for effective performance.  

Academic and Professional Qualifications:

• BA in Human Resources Management, Management or Business Administration
• Understanding of the relevant laws and statutory requirements
• Minimum of 5 years of work experience with related field

Professional competencies:

• Good communication and interpersonal skills
• Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
• Strong personnel administration orientation
• Keen sense of compliance with policy and procedure
• Good employer- employee contract negotiation skills
• Personal conflict resolution and problem solving skills
• Strong organizational and team working skills
• Good cultural and awareness and sensitivity
• Basic employee counselling skills
• Highly approachable, trustworthy and confidential
• Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.

Behavioral competencies

These are personal qualities that influence how successful people are in their job.

• Handling insecure environments
• Managing resources to optimize results
• Empowering and building trust
• Managing performance and development
• Planning and delivering results

Context related skills, knowledge and experience (shall be adapted to the specific position):

• Example: Knowledge of the context in Ethiopia
• Example: Knowledge of the country labor law
• Example: Experience with start-up, exit or similar