Hardship Level (not applicable for home-based)

B

Family

UNOPS LICA4

2024-10-01

September 20, 2024

Operational Context

UNHCR works in close coordination with public authorities, civil society organizations, private sector, academia, and development actors to enable access to basic rights and favorable conditions for refugees´ socio-economic inclusion. In this context, UNHCR Brazil is supporting the State to develop comprehensive national and local policies to receive, protect and integrate refugees and other people in need of international protection. UNHCR Brazil provides protection to people under its mandate countrywide, ensuring identification and response to those with specific needs, and to strengthen the participation of refugees in decision-making processes. The support of UNHCR Brazil for public authorities and the engagement within the private sector to improve the refugees´ integration is key to sustain an effective strategy of communication in the several digital channels. Dealing with the strategy of content production and projects that enhance the awareness of UNHCR and ways to combat xenophobia and any forms of discrimination against refugees and asylum seekers means that UNHCR-Brazil will continue to work with several partners, strengthening the media relations to sustain an innovative approach on the way UNHCR-Brazil delivers its services and products. The Public Information Unit performs several activities to highlight the plight of refugees and their achievements, to strengthen UNHCR brand visibility, to increase engagement with the refugee cause, to recognize donor’s contribution and to promote a more favorable protection environment.

The Communication/PI Assistant will report to the Head of Sub-Office and will have regular contacts within the Public Information Unit in the Country Office, involving functional guidance and exchange of information. The incumbent will support the elaboration and implementation of the Office’s Public Information strategy, including the coordination with internal and external stakeholders and suppliers. He/She will support the Sub-Office Boa Vista to implement the internal communications products and the elaboration of external and internal reports. Moreover, the incumbent will support with media requests, liaise with other external entities/partners regarding public information activities and produce original content for UNHCR communication channels, ensuring the visibility of UNHCR and partners in this operation, always taking into account protection concerns and the best interest of beneficiaries. The nature of certain tasks requires discretion and confidentiality as per UNHCR standards and practices. The incumbent will also support in actions of Communications with Communities and will be responsible of actions to stop the spread of rumors and fake news among the people of concern.

Desirable Candidate Profile

Desirable previous graduation and working experience in Communications/PI.
Professional writing, editing, and reviewing content skills.
Experience working on advocacy campaigns, brand position and government/media relations.
Desirable working experience related to humanitarian contexts and working with civil society organizations is considered relevant for the position.
Strong knowledge social media channels and content production involving audiovisual contents is an asset. Experience with reporting, news/social media analysis, institutional and private/public relations.
Understanding of the political scenarios on national and local levels.

IMPORTANT INFORMATION:

Eligibility:

This position is advertised to internal and external applicants. Candidates must be legally present in Honduras at the time of application, recruitment and hire. Only Honduran citizens or candidates legally present in Honduras will be considered eligible.

Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.

Remuneration:

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

A competitive compensation and benefits package is offered depending on relevant experience as per the requirements of the job advertisement.

Language requirements:

Fluency in Portuguese and Working knowledge of English is essential to this position.

Contract duration: until 31st December 2024, with possibility of renewal.

Applications:

All applications must be submitted online in Workday. Email applications will not be accepted. Incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates might be required to sit for a written test and/or oral interview.

The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, sexual orientation, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. UNHCR seeks to ensure that male and female employees are given equal career opportunities. All applications will be treated with the strictest confidentiality.

UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at inspector@unhcr.org or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.

Standard Job Description

Communications Assistant
Organizational Setting and Work Relationships

The Communications Assistant will report to the Communications Officer and will have regular contacts within the office/unit involving exchange of information. S/he will also have limited external contacts on routine matters.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Collect press-cuttings of articles in national, regional, international and periodicals that pertain to refugee related issues and to the work of the office.
– Compile and maintain the mailing list for press releases, information bulletins, etc and ensure timely despatch of information to media and other interested parties.
– Classify and maintain adequate stock of PI materials and promote sale of merchandise where appropriate.
– Maintain up-to-date the catalogue of PI material and types monthly report regarding sales and stocks for submission to PI at Headquarters in accordance with established guidelines.
– Provide clerical assistance with regard to PI events such as poster campaigns, exhibitions, and public awareness raising events.
– Respond to routine telephone and written enquiries from a variety of sources such as the media, the public, NGOs and government officials etc.
– Maintain PI files up-to-date.
– Have access to UNHCR’s communication systems.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Business Administration; Journalism;
Social Science; or other relevant field.
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Communication and computer skills. Excellent drafting skills as well as translation and interpreting skills.

Desirable
Completion of UNHCR Learning Programmes or specific training relevant to functions of position.

Functional Skills
IT-Computer Literacy
CO-Drafting and Documentation
MS-Translation
TI-Interpretation
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

English

,

Portuguese

,

Desired Languages

,

,

Additional Qualifications

Skills

CO-Drafting and Documentation, IT-Computer Literacy, TI-Interpretation

Education

Certifications

Business Administration – Other, Journalism – Other, Social Sciences – Other

Other information

This position doesn’t require a functional clearance

Home-Based

No