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Qualifications

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The Pan American Health Organization (PAHO) Investigations Office is responsible for undertaking independent, objective, and timely investigations into allegations of wrongdoing by people who work for PAHO, or individuals, organizations or companies that have

business dealings with PAHO. These investigations are strictly limited to and carried out within the legal and administrative framework of the Organization. The goal of the Investigations Office is to provide Management with the factual basis upon which to make informed decisions regarding alleged misconduct. The Investigations Office contributes to the good governance of PAHO by protecting the integrity and reputation of the Organization.

DESCRIPTION OF DUTIES

Under the general supervision of the Chief Investigator, and the direct supervision and guidance of the Investigations Advisor, the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

1.    Manage, plan, organize and conduct preliminary inquiries and full investigations into allegations of misconduct, including but not limited to, fraud, corruption, abuse of authority, harassment, discrimination, sexual exploitation and abuse, sexual misconduct, the loss or theft of PAHO property or resources and other suspected instances of unethical or improper behavior involving PAHO personnel and external vendors, suppliers, partners and stakeholders;

2.    Prepare investigation reports containing findings of fact and determinations of whether misconduct has occurred or not;

3.    Analyze allegations of misconduct that are received in the Investigations Office, including through the PAHO Integrity Helpline, ensuring confidentiality and protection of staff against retaliation for reporting possible misconduct or cooperating in an investigation or audit;

4.    Obtain and review background documentation, conduct interviews with the parties involved in an investigation and potential witnesses to elicit relevant information and prepare records of interview;

5.    Prepare recommendations for corrective actions that should be taken following the conduct of an investigation to improve internal controls, minimize risks and prevent similar occurrences;

6.    Update investigative policies and procedures to keep them up-to-date and in line with best practices and ensure compliance during investigations conducted internally or externally;

7.    Review and research International Labor Organization Administrative Tribunal (ILOAT) judgments and ensure that PAHO’s investigative practices are consistent with the latest jurisprudence;

8.    Contribute to the development of awareness strategies on risk management;

9.    Maintain expertise in current and emerging investigatory techniques, tools and methodologies, ensuring alignment with industry best practices and standards;

10. Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education: A university degree in law, ethics, auditing, public or business administration, a social science or related field from a recognized institution.

Desirable: Certification in fraud examinations or auditing would be an asset

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  PAHO, considers higher educational qualifications obtained from an institution accredited/recognized in one of the following databases:

World Higher Education Database (WHED), list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO).  The list can be accessed through the link:  http://www.whed.net/

Council for Higher Education Accreditation http://www.chea.org/search/default.asp

College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/ college navigator to support the validation process.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit: http://www.paho.org

Experience:

Essential: A university degree in law, ethics, auditing, public or business administration, a social science or related field from a recognized institution.

Desirable: Certification in fraud examinations or auditing would be an asset

SKILLS:

PAHO Competencies:

·       Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

·       Teamwork: Collaborate and cooperate with others/Deal effectively with conflict – Creates team spirit; promotes collaboration and open communication in the team; proactively supports others; welcomes team responsibilities and drives team results; promotes knowledge sharing in the team.  Proactively identifies conflicts and facilitates their resolution in a respectful manner; tactfully resolves conflicts between or with others and takes action to reduce any possible tension; effectively builds a rapport with individuals and teams, establishing good personal and professional relationships, as well as minimizing risk of potential conflict.

·       Respecting and promoting individual and cultural differences:  Relate well to diversity in others and capitalize on such diversity – Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

·       Communication: Express oneself clearly when speaking/Listen/Write effectively/Share knowledge – Foresees communication needs of audience and targets message accordingly.  Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views.  Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures.  Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.

·       Producing Results:  Work efficiently and independently/Deliver quality results/Take responsibility – Prioritizes work, monitors own progress against objectives and adapts plans as required; communicates adjustments as necessary. Acts proactively and stimulates action as needed; handles problems effectively and constructively. Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own time lines effectively and efficiently.  Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary.  Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.

·       Moving forward in a changing environment: Propose change/Adapt to change – Actively supports Organizational change initiatives and demonstrates personal commitment to them, including when faced with new demands; proposes workable solutions to challenging situations.  Engages in positive responses to a changing environment and promotes workable solutions to achieve own and team’s results.  Welcomes, and actively seeks to apply, new ideas, approaches and working methods and technologies in order to improve own and/or team’s work processes and results; demonstrates commitment to Organizational change initiatives.

Technical Expertise:

• Strong theoretical and practical knowledge of investigations and anti-corruption issues as it applies to private or public-sector organizations. 
• Proven expertise in conducting workplace investigations; wide knowledge and skills of principles and best practices for conducting investigations. 
• Ability to conduct independent research to identify and analyze policy and practice issues and formulate options in making recommendations. 
• Proven ability to prepare clear, concise and complete records, proposals, reports and other written materials. 
• Ability to exercise tact and maintain confidentiality and awareness of how to handle and maintain documents of a sensitive nature and of evidentiary value. 
• Ability to work harmoniously in a multicultural and multi-ethnic work environment. 
• Strong professional oral and writing skills, including the development of reports, oral presentations, and technical documents for consideration at the highest levels of the Organization. 

Languages:

Very good knowledge of English or Spanish with a working knowledge of the other language.  Knowledge of French and/or Portuguese would be an asset.

IT Skills:

Demonstrated ability to effectively use current technology and software, spreadsheets and presentations, as well as Enterprise Resource Planning (ERP) and management information systems. Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.

REMUNERATION

Monthly Salary: (Net of taxes)

$ 5,343.42 (Salary is non-negotiable)

Post Adjustment:

$ 3,751.08  This amount is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

ADDITIONAL INFORMATION

·       This vacancy notice may be used to identify candidates to fill other similar short-term professional positions, at the same grade level.

·       PAHO/WHO offers an attractive compensation package including a monthly net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance).  Other benefits may include: 2.5 days annual leave per month, generous telework policy, parental leave, sick leave, pension plan, and health insurance scheme.  Other benefits for internationally recruited staff may include travel and removal expenses on appointment and separation, settling-in grant and rental subsidy.

·       Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this position as a form of screening.

·       The post description is the official documentation for organization purposes.

·       Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

·       For information on PAHO please visit: http://www.paho.org

·       PAHO/WHO is committed to workforce diversity.

·       PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

·       PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of misconduct.

·       PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

·       PAHO/WHO is a smoke-free environment.

·       Applications from women and from nationals of non and underrepresented Member States are encouraged.

·       All applicants are required to complete an on-line profile to be considered for this post.