Job Overview: The Employer Outreach Specialist is responsible for job development with local employers. The Employer Outreach Specialist provides services that include identifying and developing relationships with employers for hiring and work experience needs, educating the local business community on refugee hiring needs, employment preparation, job readiness training, placement support, and follow-up services. This position also works within a team to maintain and nurture existing employer relationships.

Responsibilities: Include, but are not limited to:

• Develop and cultivate long term relationships with local employers in order to identify appropriate employment and work experience opportunities for clients.
• Determine specific employment opportunities appropriate to clients and assist clients in accessing these opportunities by guiding them through the hiring process.
• Determine specific employment opportunities appropriate to clients and assist clients in accessing these opportunities by guiding them through the hiring process.
• Conduct group and one-on-one job readiness courses that provide clients with the basic skills required to enhance their employability, such as cultural and workplace orientation, mock interviews, creation of resumes, and job skills development sessions.
• Keep accurate digital and physical attendance, assessment, and, service provision records.
• Monitor client job performance, wage level, and employer/ employee satisfaction.
• Assist clients and employers as necessary with post placement issues and continuing employment needs.
• Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance.
• Supervise and assist program interns and volunteers.
• Other duties as assigned.

Position Reports to: Economic Empowerment Supervisor

Position directly supervises: Volunteers and Interns

Indirect Supervision: N/A

Other Internal and/or external contacts:

Internal: Collaborate closely with other departments where there is overlap in client caseload, including communication with other department managers. Coordinate with Finance, Community Relations and Development teams as needed.

External: Community-based organizations, employers, and workforce agencies.

Job Requirements:

• Undergraduate degree in Business, Social Work, Social Sciences, or related field of study; or equivalent work experience preferred.
• Minimum of two years of relevant work experience in human services or economic development field preferred
• Minimum 1 year experience conducting outreach, marketing, and/or sales in a relevant field strongly preferred.
• Demonstrated experience with the US job search process and the ability to effectively coach clients through the nuanced process of securing employment;
• Familiarity with the local job market strongly preferred;
• Proven success achieving goals and working effectively with all levels of staff in a fast-paced, multi-cultural environment;
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Fluent in English, both spoken and written; bilingual ability in Spanish is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and online databases.
• Valid driver’s license, access to a reliable vehicle with current insurance, and the willingness to travel regularly throughout the service delivery area.

Working Environment***:***

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.