I. Position Information | ||
Job Title: Communications Specialist (Head of Communications Unit)
Department: UNDP Lebanon CO Reports to: Resident Representative |
Grade Level: ICS-10
Bureau: RBAS Direct Reports: Supervises Communications team
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Position Number: 217011
Position designation: Advertisement
with no mobility requirement Duty Station: Beirut, Lebanon |
Career Track: Professional/Expert
Career Stream: Corporate Operations – Communications Contract Modality: FTA Local Contract Duration: 1 year FTA |
II. Background and Organizational Context |
UNDP’s strategic focus in Lebanon in the years ahead will be on three key areas: Supporting the design and implementation of a comprehensive reform agenda, as the first and essential step in the country’s process toward reversing the vicious spiral of crises. Simultaneously supporting the stabilization of core Government services and providing direct access to livelihood opportunities through the crisis response and recovery programmes. Work on linking the crisis response with longer-term inclusive governance and green development programming in line with development priorities and evolving context.
To be effective in the highly volatile context, UNDP’s country strategy and recognizes the pressure on and need to support the provision of Government-led security services. Considering the uncertain national and subnational outlook, it emphasizes the need for an adaptive and experimental programme management approach. Communication is key to ensure that UNDP successfully implements its programme and effectively supports the government and national partners to achieve development priorities aligned with Agenda 2030. UNDP communication ensures that all stakeholders are constantly kept aware of the activities of the organization including lessons learned and knowledge accumulated. The role of the Country Office Communications Unit is to adopt UNDP’s global communication strategy to a local context and the Country Office development priorities. Through the production of high-quality communication materials and innovative use of relevantly targeted communication channels (internal and external), the communications team works collaboratively to position UNDP as a leader in the development arena, promote visibility of UNDP program outcomes/development results, mobilize support for Sustainable Development Goals in the country, and practice delivery as one UN. |
III. Position Purpose |
Under the guidance and direct supervision of the Resident Representative, the Communications Specialist in a large Country Office implements the corporate communications strategy, designs, manages and facilitates the implementation of the Country Office communications and publication strategies with a view to influence the development agenda, promote public and media outreach and mobilize political and financial support for UNDP. Advertisement
The Communications Specialist supervises and leads the communications staff of the country office including providing strategic guidance to the communications personnel engaged through different projects and programmatic initiatives. The Communication Specialist has a strong regular working relationship with the Regional Communications Adviser. The Communications Specialist works in close collaboration with the CO Programme, Operations and project teams, staff of other UN Agencies, UNDP Communications staff in the Region and HQ, government officials, international and local media, subject matter experts, donors, and civil society to ensure successful implementation of UNDP’s communication strategy. Also, the Communications Specialist oversees the engagement of UNDP champions and good will ambassadors as well as the engagement with the private sector media outlets. UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration. |
IV. Key Duties and Accountabilities | |
1.) Develop and implement internal/external communication strategies and outreach for the Country Office. | |
Example of Duties: |
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2.) Elaborate and implement the country office publications strategy and plan based on the corporate publications policy. | |
Example of Duties: |
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3.) Lead UNDP digital communications in country office for wider reach through social media, web site, intranet, and CO web-based knowledge management system. | |
Example of Duties: |
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4.) Lead UNDP campaigns to engage different stakeholders (i.e., government, donors, media and public) and increase awareness of UNDP’s mandate and goals. | |
Example of Duties: |
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5.) Lead the effort of country office’s knowledge management and dissemination. | |
Example of Duties: |
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The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization | |
Supervisory/Managerial Responsibilities: Provide supervision and performance management of Communications staff. |
V. Requirements: |
Education |
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Experience, Knowledge, and Skills |
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Language Requirements |
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Expected Demonstration of Competencies | |
Core | |
Achieve Results | LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact |
Think Innovatively | LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems |
Learn Continuously | LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences |
Adapt with Agility | LEVEL 3: Proactively initiate and champion change, manage multiple competing demands |
Act with Determination | LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results |
Engage and Partner | LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration |
Enable Diversity and Inclusion | LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity |
People Management
UNDP People Management Competencies can be found in the dedicated site.
Cross-Functional & Technical competencies
Thematic Area | Name | Definition |
Business Direction & Strategy | System Thinking |
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Business Management | Portfolio Management |
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Business Management | Communication |
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General (across the functions) | Event Planning and Execution |
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Communications | Advocacy Strategy and Implementation |
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Communications | Brand & Quality Management |
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Communications | Campaign Management |
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VI. Keywords |
Advocacy/ Strategic Communication
Public relations Advertisement
Media relations Knowledge management Digital communications |