Under the guidance and Direct supervision of the Administrative Associate, the Driver provides reliable and safe driving services to UNDP Staff and other high-ranking UN officials and visitors ensuring highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver also demonstrates a client-oriented approach, courtesy, tact, and ability to work with people of different nationalities and cultural backgrounds.

Upon request of the supervisor, the Driver can also be required to provide driving services to the operations and programme staff in the CO, Consultants, Experts and UN staff on mission.

• Provision of reliable and secure driving services
• Proper use of vehicle
• Day-to-day maintenance of the assigned vehicle
• Availability of documents/ supplies
• Provision of administrative support in liaison services

1.) Ensures provision of reliable and safe driving services by

• Driving office vehicles for the transport of UNDP, other high-ranking officials and visitors and delivery and collection of mail, documents and other items,
• meeting official personnel and visitors at the airport including visa and customs formalities arrangement when required.

2.) Ensures cost-savings through proper use of vehicle

• through accurate maintenance of daily vehicle logs,
• for official purposes in priority and non-official purposes, upon written approval,
• provision of inputs to preparation of the vehicle maintenance plans and reports.

3.) Ensures proper day-to-day maintenance of the assigned vehicle

• through timely reporting on minor repairs and arrangements for major repairs,
• timely changes of oil, check of tires, brakes, car washing, etc.

4.) Ensures availability of all the required documents/supplies

• including vehicle insurance, vehicle logs, office directory, map of the city/country,
• first aid kit, necessary spare parts in the assigned vehicle,
• Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents,
• Ensure efficient mail delivery and follow up with partner administrations.

5.) Assist the administration in office routine tasks

• Assist in updating the fuel log, by providing all fuel receipts per demand issued,
• Assist un updating the vehicle fleet and report on the state of UNDP vehicles,
• Help in the replenishment of fuel for the Generator,
• Assist in the preparatory of mission logistics.
• May assist with pouch, procurement, workshops, and other administrative tasks

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility : LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

People Management N.A

Cross-Functional & Technical competencies (insert up to 7 competencies)

Thematic Area  Name   Definition

Ethics    UN policy knowledge – ethics     Ethics

Administration & Operations     Vehicle management     Administration & Operations

Administration & Operations     Vehicle management     Knowledge of policy & procedures on fleet management

Customer Satisfaction/Client Management         Customer Satisfaction/Client Management    Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ideas to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.

Communication              Communication              Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Business Management   Customer Satisfaction/Client Management        •               Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.

•             Provide inputs to the development of customer service strategy.

•             Look for ways to add value beyond clients’ immediate requests.

Ability to anticipate client’s upcoming needs and concerns.

General (across the functions)   Driving vehicle & administrationAbility to perform vehicle driving functions. Ability to apply knowledge of various administrative rules and regulations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenge.

VI. Keywords

Client Orientation

confidentiality

Teamwork

Ethics and Integrity

Secondary Education with a valid driver’s license is required.

Have a good knowledge of automobile mechanics (will be considered an asset).