What we are looking for:

NRC Ukraine is looking for an experienced Area Support Manager to support the Area Programme Manager and Project Managers in implementing Support-related SOPs, coordinating with the Country Office and other Support Departments. Responsibilities include ensuring compliance with guidelines, policies, and risk mitigation measures, managing the Master Support Budget, and providing input for donor proposals and reports. The position also ensures alignment of support functions with programme plans, optimizes support costs, manages staff performance, and may participate in fraud investigations or external representation when required.

The ideal candidate must either be based in Ukraine or have the legal right to work there.

What you will do:

• Advise and support Area Programme Manager and Programme Project Managers in the implementation of Support related SOPs
• Ensure strong coordination with Country Office and other Areas Support Departments and act as Focal Point in this coordination
• Contribute to strengthening Area level implementation and adherence to Support SOPs, guidelines, policies and procedures
• Oversee implementation of identified risk mitigation measures, including spot checks in line with Anti-Corruption risk mapping
• Under Country Office guidance, ensure compliance with Securing Supporting Documentation (SSD) as well as the Country Office data management
• Lead in the elaboration and regular updating of the Master Support Budget at Area Office level
• Operational/Support inputs into donor proposals and reports when required
• Coordinate and align Operational support with programme plans at North Area level, ensuring Procurement Plans, HR plans and Spending Plans for each project are in place
• Drive the optimization of Operational/Support costs at North Area level
• Performance Management of relevant Support staff, including Work & Development Plans formulated and staff reviews carried out
• Lead on any structure review for Area-level Support departments, if required
• At the direction of the Area Manager and the Head of Support (Country Office), participate in the investigation of allegations of suspected fraud or misconduct and produce required reports
• When requested by the Area Manager, represent NRC externally in the different fora
• Any other tasks as delegated by the Area Manager.

Please download the detailed job description to learn more about the position.

What you will bring:

• Minimum 4 years in middle management position, preferably in a humanitarian/early recovery context.
• Bachelor’s or master’s degree in relevant field (Humanitarian Management, Business Administration, Development Studies, Finance, Human Resources, Supply Chain or similar).
• Documented results related to the position’s responsibilities.
• Excellent communication, interpersonal and reporting skills, both written and oral.
• Flexible, adaptable, with good problem-solving skills.
• Knowledge about one’s own leadership skills/profile.
• Fluency in English, both spoken and written is required; Ukrainian and/or Russian language skills an asset but not required.
• Knowledge of the context in Ukraine is an asset.

What we offer:

• Duty Station Kyiv, Ukraine
• Contract duration: 12 months
• Travel: 20-25%
• NRC Salary Grade: 8
• Salary/Benefits: NRC offers a competitive compensation and benefits package
• Health clearance is required before commencement of Contract
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

If you have any questions about this role, please email ho.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.