Org. Setting and Reporting

This position is located in the Social Security Team (SSwithin the Operational and Advisory Support Unit (OAS, Human Resources Management Service (HRM, Division for Management (D, United Nations Office at Vienna (UNOand United Nations Office on Drugs and Crime (UNOD. The incumbent will work under the direct supervision of the SST Team Lead and the overall guidance of the Chief of Unit, OASU. The Social Security Team leads the operational and advisory support for the entire spectrum of social security services within HRMS, including administrative support and expert advice in the area of Pension Fund related benefits and options, health and life insurance related benefits and options for both active and retired staff, and compensation claims. For more information on UNOV and UNODC, please visit the websites at www.unov.org and www.unodc.org

Responsibilities

Within assigned authority, the incumbent will perform the following specific duties: • Provide all necessary administrative services to active and former (retirestaff members with regard to their participation in the United Nations Joint Staff Pension Fund (UNJSPand liaise with the UNJSPF Offices. • Brief and respond to enquiries of staff and retirees regarding their pensions, related benefits and options and assist staff in completing forms for designation of beneficiary, validation and restoration of noncontributory service. • Provide administrative services to active and former (retirestaff members in the area of medical and life insurance. • Explain medical and life insurance plans to new staff members, process enrolment forms, advise on procedures in case of hospitalization, maintain data base for participants, record insurance applications in the applicable UN electronic data system (Umoj. • Liaise with medical providers on individual medical issues/cases. • Assist in preparing correspondence, certificates, and general information material. • Maintain automated database containing social security related statistics, prepare periodic reports, and maintain individual insurance files. • Undertake continuous data reporting in Umoja and insurance provider automated systems to ensure consolidation of records. • Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. Assists with visualizations and updating information material such as web pages or brochures. • Perform backup functions and other work related duties as required.

Competencies

• Professionalism – Has some knowledge of the Organization’s human resources policies, procedures and practices. Demonstrates use of initiative and ability to make appropriate linkages in work requirements and anticipate next steps. Has the ability to perform analysis, modelling and interpretation of data in support of decisionmaking. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work • Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Client orientationConsiders all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

High school diploma or equivalent is required.

JobSpecific Qualification

Not available.

Work Experience

Five years of experience in human resources management, administrative services, office support or related area is required. The minimum years of experience is reduced to three for candidates who possess a first level university degree or higher. Experience in staff administration is desirable. Experience in working with the United Nations system and/or similar international organization is desirable. Experience with ERP (such as SAis desirable. Experience in data analytics or related area is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this position, fluency in English, i.e. oral and written proficiency is required. Knowledge of another official United Nations language is an advantage. Fluency of German is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competencybased interview.

Special Notice

• This position is temporarily available for six (6) months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 16 or staff selection process including the review of a central review body established according to staff rule • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a costeffective and operationally sound solution to meet the needs of the service. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. • The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. • The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. • This position is subject to local recruitment pursuant to staff rule 4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a nonsmoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the SecretaryGeneral, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 2 (. Further, staff members in the Professional and higher category up to and including the D2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira accountholder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York timon the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAININ. THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.