Digital Transformation – Operations Specialist/Senior Associate
JOB DETAIL
Digital TransformationOperations Specialist/Senior Associate
Location: Argentina
The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
About this position
Digital Transformation is a gamechanging opportunity to reinvent the IDB Group by connecting and leveraging existing resources, assets, knowledge, and capabilities to create and deliver value to our employees, clients, and partners. This entails a comprehensive business shift involving process improvements, cultural change, and the strategic use of data and technology to adapt to the everevolving demands of the fastpaced business arena. The Digital Transformation Program drives the Digital Transformation of the IDB Group to reinvent the way we work, do business, and deliver value, daring to do things differently. We connect the dots across people, technology, data, and processes with a holistic and crossfunctional vision. Digital transformation will be a key enabler to achieving the objectives of the new Institutional Strategy of the IDB Group, currently under preparation, by pursuing three objectives: (Reduce the transactional costs to IDB Group clients by simplifying internal processes, making them clientcentric and digitalizing them leveraging new technologies to speed up corporate workflows and enhance employee’s productivity with a focus on results; (iiEnhance the delivery of value to IDB Group clients through a new generation of products and services powered by new technologies; (iiBecome a resultsoriented organization that advances business agility, motivating and empowering employees to innovate, collaborate, and connect the silos to deliver value.
What you’ll do:
- At the Program level, conduct thorough analyses of existing business processes across various departments and functions within the organization to identify areas for improvement within current workflows and procedures.
- Support the design and implementation of a data governance model in the institution and the implementation of guidance at the project level to enhance datadriven decisionmaking in our processes.
- As a Project Manager, connect the vision of Digital Transformation with the execution of projects and manage key stakeholders.
- Be responsible for delivering the planning, managing, executing, and closing projects within the defined scope, schedule, budget, and quality.
- Oversee project teams and coordinate activities to ensure project objectives are met.
- Create and maintain project plans, track progress, and identify risks.
- Deliver knowledge and insights from business processes and their gaps and inefficiencies that could hinder or provide breakthroughs to transformation efforts.
- Collect and process corporate and operational data with Excel or statistical packages such as Stata or R to provide insights for senior manager decisionmaking.
- Coordinate and/or participate in requirement gathering and requirements validation exercises with stakeholders to enable the creation of new dashboards.
- Identify institutional hard wiring that needs to be upgraded, including policies, regulations, and processes that enable digital transformation.
- Incorporate lessons learned from past project experiences, their challenges, and root causes to frame current projects and avoid recurrence.
- Identify opportunities and develop projects to transform corporate processes, directly impacting operational processes.
- Contribute to change management efforts, mapping stakeholders within the IDB Group at the program and project level, particularly allies to support the change and potential detractors.
What you’ll need
- Education: Master’s degree in information systems, finance, economics, statistics, or any other field relevant to the role’s responsibilities.
- Experience: At least five years of relevant experience in SG operations. Proven strong analytical skills and experience in positions in which one of the main responsibilities is to engage others to generate transformation.
- Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.
Key skills
- Learn continuously
- Collaborate and share knowledge
- Focus on clients
- Communicate and influence
- Innovate and try new things
Requirements
- Citizenship: You are a citizen of one of our 48 member countries with a residency or legal permit to work in one of the countries where IDB is located.
- Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spousworking at the IDB, IDB Invest, or IDB Lab.
Type of contract and duration
- National staff contract, 36 months initially, renewable upon mutual agreement.
What we offer
The IDB Group provides benefits that respond to an employee’s life’s different needs and moments. These benefits include:
- A competitive compensation package
- Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + genderneutral parental leave
- Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs.
- Pension plan: defined benefit pension plan that provides financial security and supports employees in planning for their future.
- Hybrid and flexible work schedules
- Health and wellbeing: Access to our Health Services Center provides employees with preventive care and health education.
- Development support: We offer tools to boost your professional profile such as mentoring, 1:1 professional counseling, training, and learning opportunities, language classes, mobility options, among others.
Our culture
At the IDB Group, we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.
Diversity, Equity, Inclusion, and Belonging (DEIare at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afrodescendants, and Indigenous people to apply.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please email us at diversity@iadb.org to request a reasonable accommodation to complete this application.
Our Human Resources Team reviews carefully every application.
About the IDB Group
The IDB Group, composed of the InterAmerican Development Bank (ID, IDB Invest, and the IDB Lab, offers flexible financing solutions to its member countries to finance economic and social development through lending and grants to public and private entities in Latin America and the Caribbean.
About IDB
The InterAmerican Development Bank is devoted to improving lives. Established in 1959, the IDB is a leading source of longterm financing for economic, social and institutional development in Latin America and the Caribbean. The IDB also conducts cuttingedge research and provides policy advice, technical assistance and training to public and private sector clients throughout the region.
Follow us:
https://www.linkedin.com/company/interamericandevelopmentbank/
https://www.facebook.com/IADB.org
