Org. Setting and Reporting

This position is located in the Department of Economic and Social Affairs (DES, Office of Intergovernmental Support and Coordination for Sustainable Development (OIS, in the NonGovernmental Organizations Branch (NGO. OISC, under DESA, provides substantive support to the work of the United Nations General Assembly, the Economic and Social Council (ECOSOand the Highlevel Political Forum (HLPon Sustainable Development. For more information, please visit our website at https://www.un.org/ecosoc/en. The Associate Information Systems Officer reports to the Information Systems Officer, under the overall guidance of the Chief of the Branch.

Responsibilities

Within delegated authority, the Associate Information Systems Officer will be responsible for the following duties: • Participates in preparing user requirements and other technical specifications. • Assists in the design, development and installation of information systems. • Undertakes analysis of welldefined modules within the system, develop enhancements and new features to existing systems; may design and implement small, standalone systems as needed (e.g. to meet individual user requirement. • Undertakes rigorous testing and proving of applications software. • Maintains assigned portions of systems, providing operational support for system’s applications, analyzing and implementing system changes/upgrades, etc. • Participates in developing and maintaining Information Systems project plans and schedules. Supports the maintenance of NGO Branch applications and the ICSO database: creates and maintains user accounts and access, provides user training, and monitors the IT system. • Writes and develops programs to interface with existing systems. • Ensures data security and integrity. • Participates in developing disaster recovery plans. • Prepares, updates and maintains system’s documentation and related technical/procedural manuals. • Assists in the setup and monitoring of software performance measures. • Participates in Helpdesk support services for reporting and resolving technical end user issues with NGO Branch applications, databases, and answers end user questions. Provides onsite support for troubleshooting, resolving, and reporting technical issues to the appropriate support teams; collaborates with OICT and other UN IT service providers to resolve technical issues; maintains clear documentation on status and resolution of issues using NGO Branch issue tracking applications. • Participates in facilitating communications between ITSD and its clients for good client relations and be responsible for small to medium client accounts. • Assists in the creation and maintenance of web content in the six official working languages, and monitors and maintains web content, including the information on events and event registration, operations and activities in response to user requests. • Advises users on the most suitable hardware and software for different tasks; maintains and enhances software. • Drafts training materials and conducts training sessions and demonstrations of systems for users. • Participates with senior staff in assessing and testing new technology. • Performs ad hoc duties as required.

Competencies

• Professionalism: Knowledge of at least two programming languages, basic systems analysis and design techniques, testing, debugging, and documentation standards, database design, storage and internal systems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. • Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally contributes to the learning of colleagues and subordinates; show willingness to learn from others; seeks feedback to learn and improve.

Education

A firstlevel university degree in computer science, information systems, mathematics, statistics or related field is required.

JobSpecific Qualification

Not available.

Work Experience

A minimum of two years of progressively responsible experience in the planning, design, development, implementation and maintenance of computer information systems or related area is required. No experience is required for candidates who have passed the United Nations Young Professionals Programme Examination (YPor the General Service to Professional Examination (G to . Knowledge of Drupal, Git, Javascript/HTML/CSS, and Oracle SQL is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competencybased interview.

Special Notice

• This position is temporarily available starting from 1 November 2024 until 31 May 2025, with a possibility of extension. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • Pursuant to section 11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 16 or staff selection process including the review of a central review body established according to staff rule • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a costeffective and operationally sound solution to meet the needs of the service.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a nonsmoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the SecretaryGeneral, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 2 (. Further, staff members in the Professional and higher category up to and including the D2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira accountholder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York timon the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAININ. THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.