Organizational Setting
The Department of Management (Mprovides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.
The Division of Information Technology provides support to the IAEA in the field of information and communication technology (IC, including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Librarand Prince2 (Projects in a Controlled Environmenbest practices.
The IAEA’s Enterprise Resource Planning (ERsystem, known as the Agencywide Information System for Programme Support (AIP, was implemented in a multiphased phased approach beginning in 2011 and completing in AIPS provides a single, fullyintegrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMwithin the Division of Information Technology manages the operations, maintenance, improvements, and support for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.
Main Purpose
Reporting to the Section Head AMS, the ERP Technical Lead provides management and operational support, and authoritative advice to the Section as a technical specialist in Oracle Applications technologies (including Oracle Fusion Cloud ERP technologie. The Technical Lead, in consultation with other system experts and SMEs, participates in defining functional and technical requirements, and leads the development, testing and deployment of CEMLI (Configuration, Extension, Modification, Localization and Integratioobjects and custom developments within Oracle Applications or Oracle Fusion Cloud ERP Applications. Finally, the ERP Technical lead coordinates the infrastructure related activities and services delivered by the hosting partner, the cloud providers, and other providers of infrastructure services to ensure smooth operation.
Role
The ERP Technical Lead is: (a leader and specialist in Oracle Applications and Oracle Fusion Cloud ERP Applications techniques/standards managing ongoing operations ensuring the stability, integrity and agreed availability of the technical solution and maintains the AIPS Business Continuity Plans (BCin consultation with all the stake holders; (a leader and technical expert managing the development of all new CEMLI components and using the applicable IT platforms (mainly Oracle Tools and Technologies, including Oracle Cloud specific oneand ensuring adherence to applicable standards and policies; (an architect and technology expert, proactively planning and providing expert advice on secure implementation of changes including any kind of application, technology and infrastructure upgrades are implemented in a timely manner to support growth/continuous improvement of operations and adherence to best practice and technical standards.
Functions / Key Results Expected
Provides technical solutions to business problems as part of ongoing maintenance of AIPS Oracle ERP, solicits inputs from other specialists including the implementation partner, infrastructure vendors, cloud vendors and software vendors, ensure that business objectives are achieved by focusing on best practices and process improvements.
Manages the execution and delivery of development, implementation, migration or upgrade projects, including problem definition and recommendation of changes to systems, infrastructure or processes while ensuring the Agency’s policies and procedures related to security are followed.
Responsible for ensuring the AIPS release management process and change management processes are strictly followed. Acts as a quality gate keeper in ensuring the code deployed to the production instance is as per agreed software standards, guidelines, and security policies. Also ensures the code versions are properly maintained, versioning software tools are updated (e.g. SVand all the related documents are properly updated.
Responsible for managing the implementation of CEMLI objects and custom developments, in cooperation with key users, ensures debugging and adequacy of the technical and cloud infrastructure, as well as data accuracy.
Manages the instances strategy, oversees infrastructure maintenance and the System Development Life Cycle process, liaises with the IAEA infrastructure provider and the various software and cloud vendors to resolve any issue related with software upgrade, implementation, migration, or bug fixings.
Proactively identifies the improvements to the AIPS application through various upgrades such as RUP/CPU/Version upgrades, cloud software version upgrades, and liaises with Software Vendors and other AMS team members to implement them.
Identifies ERP security risks and in cooperation with IAEA’s CISO ensure that remediation actions and controls are adequately implemented.
Maintains the AIPS Business Continuity Plans (BCin consultation with all the stake holders.
Competencies and Expertise
Core Competencies(Competency Framewor
Name | Definition |
---|---|
Planning and Organizing | Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans. |
Communication | Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions. |
Achieving Results | Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned. |
Teamwork | Actively contributes to achieving team results. Supports team decisions. |
Functional Competencies
Name | Definition |
---|---|
Client orientation | Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met. |
Commitment to continuous process improvement | Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements. |
Technical/scientific credibility | Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable. |
Required Expertise
Function | Name | Expertise Description |
---|---|---|
Information Technology | Information Security | Strong knowledge of secure coding techniques and information security |
Information TechnologyOracle | Noetix | Thorough knowledge on Oracle Views |
Information TechnologyOracle | Oracle Developer Tools (SQL/PLSQL/Forms/Reports/W | Indepth knowledge on Oracle Development Tools |
Information TechnologyOracle | Oracle ERP Expertise | Thorough functional knowledge of Oracle Modules |
Information TechnologyOracle | Oracle Framework ADF/OAF | Thorough knowledge of System Architecture & Design |
Information TechnologyOracle | Oracle Integration Technologies | Indepth knowledge on Oracle Integration Tools |
Information TechnologyOracle | Oracle Master Data Management (TC | Techno functional knowledge Trading Community Architecture |
Information TechnologyOracle | Oracle TechnicalData Integrator | Indepth knowledge on Oracle Integration Tools |
Information TechnologyOracle | Oracle TechnicalFusion technologies | Knowledge of System Architecture & Design |
Information TechnologyOracle | Oracle Technical: BI | Indepth knowledge on Oracle BI Tools |
Information TechnologyOracle | Oracle Technical: OBIEE | Indepth knowledge on Oracle BI Tools |
Asset Expertise
Function | Name | Expertise Description |
---|---|---|
Information TechnologyOracle | Applaud Technologies | Thorough knowledge of System Architecture & Design |
Qualifications, Experience and Language skills
Remuneration
The IAEA offers an attractive remuneration package including a taxfree annual net base salary starting at US $77326 (subject to mandatory deductions for pension contributions and health insuranc, a variable post adjustment which currently amounts to US $ 46937*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professionalstaff/conditions
General Information
Evaluation process
Appointment information