Hardship Level (not applicable for home-based)

B

Family

UNOPS LICA5

2024-11-01

October 25, 2024

Operational Context

The Senior Community-Based Protection Assistant is a member of the Protection Unit and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Senior Community-Based Protection Assistant works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role, the Senior Community-Based Protection Assistant is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC) inside and outside shelters. The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results, form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.

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Under the supervision of the Protection Officer, the Senior Protection Assistant will (also) undertake the following tasks:
– Support the development of the Community-Based Protection strategy and the monitoring of age-, gender- and diversity-sensitive (AGD) interventions on community issues by assisting and responding to protection concerns and incidents within Boa Vista sub-office, and by engaging with the persons and communities UNHCR serves on agreed parameters. This should include staying abreast and updated on existing community structures, as well as on the protection and security situation, including political, social, economic, and cultural developments, which may have an impact on the protection environment of the persons UNHCR serves, while strengthening relationships and links with a range of members of the refugee and asylum-seekers communities, using an AGD approach.
– Advise the protection team and senior management on the perspectives, capacities, needs, resources and concerns of the persons UNHCR serves, to ensure that these are reflected in the Community-Based Protection strategy, as well as in the planning processes and in the Operation’s plan, thus ensuring that the necessary resources are allocated to enable community work to further identify and address protection and assistance gaps, as well as respond simultaneously to the specific protection needs of women and men, children, youth and the elderly, people with disabilities and minority groups, including LGBTIQ+ people and people living with HIV/AIDS. To this end, he/she should contribute to the design of the Community-Based Protection strategy, project submissions and budgets for endorsement by the supervisor.
– Support the Boa Vista sub-office in initiatives with the persons UNHCR serves and host communities to engage national civil society groups in refugee protection and develop community activities to address, where applicable, social, educational, psychosocial, cultural, health, organizational and livelihood concerns, as well as child protection and GBV prevention and response.
– Assist in supporting consultative processes with local government counterparts, partners and UNHCR staff to develop and implement integrated strategies that address key protection priorities, including, for example, child protection, education and gender-based violence, as well as solutions approaches.
– Lead and support with participatory assessments and monitoring exercises with the community on a regular basis and thus ensure the promotion of open dialogues with communities throughout the year; with a calendar of consultations promoted to cover different topics of interest. Ensure that the information gathered is considered in the Protection strategy and programming, and feedback is provided to the community.
– Lead the implementation of projects aimed at peaceful coexistence, in coordination with other units, notably Durable Solutions and Programmes units, while promoting trust-building and conflict resolution among the populations of concern, the authorities and the host communities.
– Identify and support existing community structures, including refugee-led organizations and leadership structures, building on their capacities, and/or support in setting up, developing, and organizing new representation and coordination structures that enhance their participation and protection.
– Support the design, implementation, and evaluation of protection-focused and solution-oriented programming, in collaboration with operational and implementing partners, ensuring the integration of community-owned activities.
– Provide guidance and technical support to UNHCR and partners, as well as implement and oversee standard operating procedures (SOPs) in all matters related to the CBP. To this end, he/she should liaise and coordinate with local counterparts, partners and POCs on Community-Based Protection-related activities.
– Ensure that communication with the community (CwC) is carried out regularly and effectively and in accordance with the communication needs of the community or certain groups of people with certain specific needs, through the most accessible channels, thus guaranteeing that everyone has access to relevant and accurate information with an impact on their lives, in order to mitigate the increase in protection risks.
– Contribute to the information management component of the protection team, which provides disaggregated data on the populations of concern and their problems; research, collect and disseminate relevant information on protection and good practices to improve the provision of protection and provide technical advice if necessary. Therefore, ensure that all relevant information is recorded into proGres database.
– Maintain an assiduous protection presence through regular visits to communities inside and outside shelters, reporting on their situation, thus establishing direct contacts with the persons of concern, host communities, local authorities, and partners. To fulfil this task, the Senior Protection Assistant is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within the communities and persons UNHCR serves.
– Perform other related duties as needed and required.

Language requirements: Spanish and English.

IMPORTANT INFORMATION:

Eligibility:

This position is advertised to internal and external applicants. Candidates must be legally present in Brazil at the time of application, recruitment and hire. Only Brazilian citizens or candidates legally present in Brazil will be considered eligible.

Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.

Remuneration:

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

A competitive compensation and benefits package is offered depending on relevant experience as per the requirements of the job advertisement.

Language requirements:

Fluency in Portuguese and Working knowledge in English and Spanish are essential.

Contract duration: until 31st December 2024.

Applications:

All applications must be submitted online in Workday. Email applications will not be accepted. Incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates might be required to sit for a written test and/or oral interview.

The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, sexual orientation, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. UNHCR seeks to ensure that male and female employees are given equal career opportunities. All applications will be treated with the strictest confidentiality.

UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at inspector@unhcr.org or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.

Standard Job Description

Senior Protection Assistant

Organizational Setting and Work Relationships
The Senior Protection Assistant normally reports to a more senior Protection colleague. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.

The Senior Protection Assistant provides quality, timely and effective protection support to persons of concern (PoC) and identifies opportunities to mainstream protection methodologies and safeguards in operational responses. S/he contributes to designing a comprehensive protection strategy and may liaise externally with local authorities and partners on protection issues as guided by the supervisor.

The Senior Protection Assistant also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
– Provide counselling on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
– Support activities in protection related AGD based programming with implementing and operational partners.
– Conduct preliminary information gathering and interviews in support of eligibility, status determination, durable solutions and social needs assessment.
– Contribute to measures to identify, prevent and reduce statelessness.
– Contribute to a country-level child protection plan as part of the protection strategy.
– Contribute to a country-level education plan for PoC as part of the protection strategy.
– Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
– Participate in individual protection case management including cases of GBV and child protection. Monitor and report on cases of refoulement, expulsion and other protection incidents.
– Assist in identifying durable solutions for PoC in voluntary repatriation, local integration and where appropriate, resettlement.
– Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
– Draft reports, routine correspondence, update relevant databases and compiling statistics within the Area of Responsibility (AoR).
– Contribute to initiatives to enhance national and local protection capacities.
– Select PoC for preliminary interviews and decide which relevant information to share.
– Enforce integrity in the delivery of protection services by local implementing partners.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
International Law;
Political Science;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential: Not specified.
Desirable: Not specified.

Functional Skills
IT-Computer Literacy
PR-Protection-related guidelines, standards and indicators
PR-Refugee Protection Principles and Framework
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

Portuguese

,

Spanish

,

English

Desired Languages

,

,

Additional Qualifications

Skills

IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework

Education

Certifications

International Law – Other, Political Science – Other

Other information

This position doesn’t require a functional clearance

Home-Based

No