The Implementation Support and Development Section – Security (ISD-SEC), Aviation Security and Facilitation, Air Transport Bureau.

The ISD-SEC Section is responsible for supporting ICAO Member States in their endeavours to implement Annex 17 — Aviation Security and Annex 9— Facilitation Standards and Recommended Practices (SARPs), and corrective action plans for the rectification of deficiencies primarily identified by the ICAO Universal Security Audit Programme audits, in order to assist them in meeting their aviation security obligations. The Section fosters partnerships and other collaborative agreements among States, industry, international financial institutions and other stakeholders in coordinating security assistance projects. In collaboration with the Global Aviation Training Office (GAT), ISD-SEC is responsible for the technical development, validation and maintenance of Aviation Security Training Packages (ASTPs) to be consistent with the ICAO Civil Aviation Training Policy.

The incumbent reports directly to the Chief, Implementation Support and Development Section – Security (ISD-SEC), from whom s/he seeks advice and guidance on difficult or challenging tasks/projects. The Chief, ISD-SEC is responsible for providing instructions, assigning tasks, determining priorities, and evaluating the performance of the incumbent.

Contributes to the administration of the ICAO AVSEC implementation support programme, achieving results such as:

• Act as focal point for all administrative and procedural matters.
• Maintain and update the relevant AVSEC databases.
• Manage the finalization and distribution of the ISD-SEC newsletters.
• Manage and update the relevant pages of the ICAO Secure Portal and ICAO Public website, to ensure that the most current and accurate aviation security information and other relevant materials are available.
• Draft and edit all training-related correspondence, ensuring correct syntax and grammar as well as consistency with ICAO procedures, practices and style.
• Ensure adequate and timely response to inquiries from States, airports and airlines received through the ISD-SEC inbox regarding requests for support.

Coordinates the preparation of working papers and reports addressing activities of the ISD-SEC programmes required for the Assembly, Council, Aviation Security Committee (ASC), Technical Cooperation and Implementation Support Committee (TCC) and the Aviation Security Panel of Experts (AVSECP), achieving results such as:

• Assist in the development and drafting of reports and working papers for the Assembly, the Council, the ASC, TCC and AVSECP, as required.
• Conduct quality review of working papers to ensure high quality in terms of accuracy completeness and adherence to ICAO procedural guidelines; crosschecking references, for accuracy including necessary research.
• Prepare draft working papers for approval by C/ISD-SEC.
• Prepare administrative and statistical reports on activities, briefing material and summary reports as requested by C/ISD-SEC.
• Coordinate the review of working papers and reports with ASF, as required.

Contributes to the management of the AVSEC Panel, Working Group on Training (WGT), achieving results such as:

• Provide administrative support to the WGT.
• Edit and finalize the WGT meeting reports in support of the WGT Secretary.
• Manage and update the WGT Secure Portal.

Contributes to the development of aviation security training material, achieving results such as:

• Revise, edit, format and proofread all training material produced by technical officers, to include, PowerPoint presentations, instructor guides, handouts, exercises, and tests to ensure their standardization, quality and accuracy.
• Prepare courses, workshops, toolkits and other training material for translation to include, their compilation and assembly of documents, and the creation or modification of design and graphics for PowerPoint presentations.
• Manage the training and production of training material with the relevant Bureaus and Sections, including submission of the final approved material through gDOCS and other ICAO systems for translation and printing.
• Manage the ISD-SEC library of training-related material and toolkits to ensure that officers, training centres and AVSEC instructors have access to the most recent and valid training material.

Performs other related duties, as assigned.

Essential

• High School Diploma or equivalent, is required.

Desirable

• A Diploma of College Studies (DEC) with training or certification in office management, business administration, secretarial studies, or in a related field, is desirable.

Essential

• A minimum of five (5) years of experience in secretarial/administrative positions, is required.
• Experience in preparing correspondence and reviewing reports and presentations, is required.

Desirable

• Experience in using SharePoint applications, is desirable.

Essential

• Fluent reading, writing and speaking abilities in English, is required.

Desirable

• A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish), is desirable.

Professionalism: Strong office management/coordination and communications skills. Strong computer skills and extensive knowledge of MS Office. Demonstrates initiative and proactive approach to tasks. Sound judgment, thoroughness, accuracy, attention to detail and flexibility. Understanding of the international environment and ability to deal with sensitive and confidential matters with diplomacy and tact. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Please note that this is a locally-recruited position and restricted to Canadian Citizens, Permanent Residents of Canada and applicants with a work permit.

It should be noted that this post is to be filled on a fixed-term basis for an initial period of Three (3) years (first year is probationary for an external candidate).

ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization within the duty station.

ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.

ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC),

The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.