Job Profile Summary

The incumbent will manage a team performing a variety of transactional and support services in the dayto-day administrative, coordination, financial, and programme support of a project/programme or a technical unit of the country office support unit.

Summary of Assigned Duties

1.  Administer and/or coordinate or supervise other programme support staff processing of work products and transactions across programme, financial, and administrative work areas
2. Review obligating documents, undertake reconciliations, and prepare periodic reports, as required.
3. Review, certify and process transactions in the enterprise resource planning system and follow up with concerned parties on the receipt of deliverables and finalization of payments.
4. Monitor aspects of the implementation of country activities, such as deadlines, funds for project/programme budget and financial expenditures, according to the approved country work plan, proposing to the supervisor solutions to problems, inconsistencies, and delays
5. Introduce enhancements to relevant work processes of the team, for greater efficiency.
6. Categorize information and support the preparation and monitoring of team business plans in the enterprise resource planning system.
7. Establish and manage the team’s client-support/response system, ensuring the processing of requests and correspondence.
8. Lead on the administrative preparation for meetings, seminars, workshops, delegate and supervise execution of related assignments to other support staff.
9. Prepare or edit and consolidate reports and documentation for signature or clearance by relevant authority, soliciting inputs from various staff and facilitating compliance with WHO standards, rules, practices and procedures.
10. Undertake in-depth research on programme areas and analyse incoming correspondence and requests providing background information in anticipation of the responsible officer’s needs or redirecting them as appropriate.
11. Review or initiate general or administrative correspondence, ensuring grammar and accuracy and checking its presentation complies with WHO and unit style, and finalize correspondence/reports for signature/clearance.
12. In close collaboration with other support staff, establish best-in-class information and filing systems, continuously updating for effectiveness.

Qualifications

Education

Essential: Completion of a secondary education or high school.

Desirable: University degree business administration, social sciences, or related field. Training or certification in administrative systems, especially United Nations (UN)-related.

Experience

Essential: A minimum of ten years of progressively responsible work experience relevant to the position in programme management and general administration with focus on health – related programmes.

Desirable: Experience in administrative support positions within WHO or another United Nations agency. Experience in enterprise resource planning system.

Skills

• Mastery in the use of standard office computer software, note taking and operation of computerized systems and databases.
• Deep knowledge of procedures and practices, rules and regulations in an administrative support area in a United Nations or WHO country office.
• Knowledge and skills to train, brief and explain administrative procedures to other staff members.
• Demonstrated financial accounting skills.
• Ability to review, write/draft routine and non-routine correspondence and reports using proper grammar, punctuation and style.
• Ability to establish and maintain effective client relationships and proactivity in servicing clients
• Ability to undertake research, and prepare reports, briefing materials, and establish filing systems

WHO Competencies

Enhanced WHO Global Competency Model:
who-enhanced-competence.pdf

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Setting an example
• Creating an empowering and motivating environment

 Use of Language Skills

Essential: Expert knowledge of written and spoken English and local language

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at PHP 1095,086 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

 ADDITIONAL INFORMATION

• • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test and/or an asynchronous video assessment may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
  • The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversityequity-and-inclusion) are strongly encouraged to apply.
  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • For information on WHO’s operations please visit: http://www.who.int.
  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  • Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW).
  • The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
  • The salary will be calculated based on the local salary scale of the relevant duty station
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