Role and responsibilities

The following is a brief description of the role

Generic responsibilities (max 10)

1. Coordinate the shelter/engineering activities according to strategy, proposals, budgets and plans
2. Ensure adherence to NRC policies and donor requirements
3. Involve and inform communities and community leaders about the activities
4. Break down the annual operational plans into weekly, monthly and quarterly implementation plans
5. Coordinate with relevant partners/stakeholders
6. Ensure that procurement, development and distribution of materials and equipment are timely and according to procedures
7. Supervise, train and develop team
8. Prepare periodic progress reports and other documents as required
9. Investigate and facilitate introduction of new technology, methods and approaches in order to improve the quality of the activities

Specific responsibilities

• Manages the processes for all maintenance, Quick Fix and retrieval work in the camp in coordination with UNHCR.
• Acts as the focal point for requests for the improvement of camp infrastructure in Azraq
• Manages the Engineering Team and keeps documented track of all HR aspects (for example attendance, leave, PAs), finance aspects (for example labour sheets, invoices) and logistics aspects (for example GRN, way bills)
• Enhances engineering and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Determines engineering requirements by conducting inspections and analytical tests; analysing and synthesizing data; maintaining control charts; preparing bid specifications.
• Resolves engineering problems by collecting and analysing information; researching, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.
• Maintains project team accomplishments by communicating essential information; coordinating actions; obtaining expert input; reviewing open issues and action items; contributing information to team meetings and reports; escalating project completion impediments.
• Maintains and improves quality results by completing quality assurance tests; following standards; studying, evaluating, and re-designing processes; implementing changes.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Prepares engineering reports by collecting, analysing, and summarizing data and trends; entering data and generating reports and presentations; performing calculations.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Internal: Other NRC departments, daily operational issues with Logistics, fleet and Finance.
• External: UNHCR technical unit, Partners requesting maintenance works.

Competencies 

1- Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• Five years’ experience working as a Project Officer/ Team Leader in a humanitarian context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluency in English, both written and verbal

Context related skills, knowledge and experience:

• Experience in management of general infrastructure maintenance.
• Proven experience and knowledge in basic project management.
• University Degree in engineering.
• Five years’ continuous experience in managing a large team.
• Ability to work under pressure in harsh environments.

2- Behavioral competencies (max 6)

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

• Managing resources and achieving results
• Handling insecure environments
• Working with people
• Coping with change

Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The NRC Competency Framework