UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a calling.

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF’s Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology. For more information about GSSC please visit our webpage at Global Shared Services Centre (GSSC)  and check this YouTube.

Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF’s programme results worldwide.

The Global Learning Centre (GLC) was established as part of the GSSC to develop and deliver training for UNICEF staff globally.

How can you make a difference?

UNICEF GSSC and UNICEF ICTD are seeking an HR Associate (Curriculum Developer/Instructor) to design and develop both online e-learning and face-to-face curriculum development using a variety of development tools, with a special focus on designing Information Security Learning and Awareness materials.

The HR Associate will present curriculum both face-to-face at the GSSC facility and via the broadcast studio to UNICEF staff worldwide.

Key functions/accountabilities:

1. Work with Subject Matter Experts (SMEs) to identify learning needs 

• Support the identification of learning needs within UNICEF
• Collaborate with SMEs to understand the learning needs and to determine the best method for presenting learning initiatives

2. Develop learning and awareness solutions in Information Security

• Develop concept papers on programme needs
• Design tailored modules for high-risk groups
• Create awareness materials such as videos, infographics, images and bulletins for Information Security Awareness, both targeted at all staff and at specific groups
• Design and develop learning initiatives tailored to the identified high-risk groups (including self-paced learning modules and visuals for live delivery)
• Work with SMEs to prove and refine content as required
• Update the office’s intranet SharePoint sites as needed
• Share learning materials and programmes on Agora

3. Update the mandatory course on Information Security Awareness

• Coordinate with SMEs to assess the needs for an update
• Work with SMEs to develop the new content
• Coordinate with the Agora team for publishing and launch

4. Use of latest methods and technology to develop innovative learning outputs

• Support the HR Manager by carrying out background research on lessons learned for knowledge development and identification of best practices
• Research and report on best and cutting-edge technologies for learning development
• Develop expertise in the recommended tools for development

5. Support in monitoring and reporting

• Support in creating reports, updates, presentations and other awareness materials tailored for regional and country offices
• Update dashboards and analytics, and basic data consolidation and wrangling (i.e. quarterly phishing simulations results)

6. Deliver live training as needed (using classroom and/or webinar modalities)

• Work with administrative support to schedule the delivery of course content
• Ensure course session information is updated on the office’s intranet (SharePoint), the learning platform, and in calendars
• Deliver in-person and webinar training to UNICEF staff worldwide as needed.

To qualify as an advocate for every child you will have…

• Completion of secondary education (i.e. high school diploma) is required, preferably supplemented by university courses in either Instructional Design, Adult Education, Human Resources, Public/Business Administration or any other relevant field is an asset.
• Minimum of 6 years of relevant professional experience in Curriculum Design and/or e-learning development is required. Minimum 3 years of relevant work experience is required for candidates with completed bachelor’s degree. A relevant master’s degree replaces an additional two years.
• Instructional Design experience is required
• Knowledge of E-Learning management systems is desirable
• Experience with e-learning development tools, such as Articulate, Vyond, etc. is desirable
• Proven adult learning training facilitation expertise is desirable
• Video editing experience is an asset
• Fluency in English (verbal and written) is required.
• Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is a strong asset.

General Service (GS) staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements. UNICEF does not facilitate MFA accreditation for locally recruited staff.

Applicants must be nationals of Hungary or other EU/Schengen country OR in the possession of a valid long-term Hungarian residency and work permit. Temporary and/or sponsored visas are not accepted. UNICEF GSSC does not facilitate MFA accreditation for locally recruited staff, applicants must be holders of acceptable permits already at the time of application. Please attach a copy of your work permit (if applicable). UNICEF shall not accept responsibility or liability to act as a sponsor or to otherwise facilitate the issuance, maintenance, renewal, extension, or conversion of the candidate’s residency and/or work permit for employment purposes.

Requirement for internal applicants 

Internal applicants from the GSSC must have their Learning Paths completed already at the time of application otherwise they cannot be considered. Additionally, they must attach a copy of the completed path at their current grade to their applications.

Please visit the Learning and Development portal for more information.

As an advocate for every child, you will receive…

• UNICEF offers an attractive remuneration package including a tax-free annual net base salary starting HUF 718,800 per month. Please check SalCalcLocal (undp.org) for simulation.
• Holidays and leave, including 30 days of annual leaves per year
• Parental leave
• Dependency allowance
• United Nations sponsored medical insurance plan
• Pension plan
• Optional life insurance plan
• Hybrid work setting (2 days teleworking, 3 days office)
• Access to professional development and learning programs, online learning and learning path
• Access to staff well-being support
• Access to career development support

Please visit Compensation and Benefit site on UNICEF Career page

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others

To view our competency framework, please visit here.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

Please visit Compensation and Benefit site on UNICEF Career page

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements