IOM : Caregiver – Athens
JOB DETAIL
Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.
Context
IOM operates Five Accommodation Centers for Unaccompanied Minors (Shelters) providing accommodation and access to services for Unaccompanied Migrant Children (UMC). Besides accommodation, the following services are provided to the beneficiaries: addressing basic needs, catering, hygiene, legal counselling, and information about life opportunities in Greece, interpretation, psychosocial support, medical support, Greek learning programs, learning support, organization of intercultural activities, work and career guidance.
Under the overall supervision of the Project Coordinator or their designate and the direct supervision of the Shelter Coordinator, the successful candidate will perform routine duties related to the assistance, care and provision of services to the UMCs residing in the assigned shelter.
- Provide care to children residing in the facility on a daily basis.
- Monitor children’s attendance within shelters by ensuring that minors attendance records are properly completed and maintained.
- Ensure security of accommodated children on 24-hour shifts, including during night, weekends and public holidays. In the event of a crisis or urgency, undertake incident management, inform other staff and/or the Shelter Coordinator and follow relevant directives and instructions.
- Take care of children’s physical hygiene and clothing (distribution of goods, facilitation of needs, cleanliness), escorting children to social and/or medical services when necessary.
- Take care of night-time preparation and be present during night shifts overseeing the Shelter.
- Have an overview of the general hygiene and living conditions in accommodation rooms, in cooperation with children and based on the daily routines or regulations identified in each facility.
- Assist with the distribution of basic goods to children and notify the Shelter Coordinator if further items are needed.
- Check the condition of food and ensure that all meals are served in the agreed times.
- Organize, in cooperation with other staff members, the children’s daily routine and structured daily activities, while also supporting educational and recreational activities.
- Contribute to the daily life and procedures of the facility to create a supportive and protective environment, working individually and collectively with children.
- Assist children in accessing laundry services and issue laundry schedule.
- Keep the assigned areas (offices, activity room, common spaces, and the residence of the unaccompanied) clean, tidy, and sanitary as frequently as required.
- Perform such other related duties as may be assigned.
Education
- University degree in Humanitarian, Social Sciences, Social Work or a related field from an accredited academic institution; or
- Minimum high school degree with one year of relevant work experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Familiar with direct assistance to migrants and/or refugees and particularly with children;
- Previous experience in a similar role preferred;
- Experience with diverse populations and cultural sensitivity;
- Experience working in a multi-cultural environment;
- Willingness to work on day/night shifts, during holidays and weekends;
- Positive records of previous experience in a similar field;
- Valid driver’s license with at least five years of driving experience will be an asset.
Skills
- Ability to maintain a safe and healthy environment for children;
- Ability to understand and follow specific instructions and procedures;
- Strong organizational and facilitation skills, as well communication and interpersonal skills with minors;
- Understanding of child needs and ability to provide a supportive and caring environment for children;
- Strong understanding of stages of childhood development;
- Ability to immediately respond to emergency /crisis situation according to the provided guidelines;
- Proficient use of commonly used IT equipment and the appropriate software solutions;
- Computer literacy in standard software applications (MS Office, etc.).
Languages
- Fluency in English and Greek (written and oral) is required.
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Level of Education: Bachelor Degree
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Work Hours: 8
Experience in Months: No requirements
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