Develops a comprehensive and adaptable ICAO framework for crisis response and management, achieving results such as:

• Conduct of a gap analysis of the ICAO provisions and guidance material concerning crisis preparedness and response.
• Develop a comprehensive framework for crisis preparedness and response in coordination with ANB Sections, other Bureaus, regional offices, and external stakeholders that would cover, to the extent practicable, all scenarios of crisis, emergencies, and contingencies, such as airspace contingencies, conflict zones, public health, humanitarian relief and natural disasters.
• Develop and maintain templates for regional contingency planning to ensure global harmonization.
• Liaise and coordinate the development of necessary proposals for amendment to the ICAO Standards and Recommended Practices (SARPs).
• Promote and support Regional Offices in the improvement by States in crisis preparedness and response, including the development of regional and national crisis management plans, through workshops and assistance missions as required.
• Monitor and assess the effectiveness of the Organization and States in fulfilling their roles through a set of key performance indicators and provide progress updates to higher management.
• Establish an online tool to be used for sharing information relevant to crisis management that would support decision-making.

Responses to and coordinates the management of crises, achieving results such as:

• Establish a Secretariat Multidisciplinary Contingency Team for sharing information and coordinating initial response actions by ICAO to crises.
• Ensure crises are managed effectively by assigning the contingency management leads based on the affected domains.
• Monitor the situation and provide periodic updates to higher management.
• Coordinate within and outside ICAO for additional support and resources for the management of crises as deemed necessary.

Prepares documentation for the ICAO Council, the Air Navigation Commission (ANC) and international meetings on matters related to crisis preparedness and management, achieving results such as:

• Ensure the development and delivery of comprehensive working papers, State letters and other required documentation.
• Provide comprehensive working papers to facilitate technical discussions during ICAO meetings and conferences.
• Manage discussions of such papers and provide information as needed.
• Coordinate and ensure the necessary follow-up on actions resulting from discussing the papers and related recommendations, decisions or outcomes reached during the meetings.

Coordinates and supports the implementation of matters related to crisis preparedness and response, including the organization and conduct of symposia, workshops, training courses, and tools, achieving results such as:

• Develop a plan for organizing and conducting symposia and workshops, taking into consideration emerging trends in the subject areas and needs identified by the Organization, Member States, other United Nations entities, international organizations, and industry.
• Ensure the timely preparation of event programmes, administrative and logistical requirements for executive approval; and coordination of hosting agreements for events hosted outside of Montreal HQ.
• Coordinate with Global Aviation Training (GAT) and serve as technical expert for the development of training material in support of crisis management.
• Supervise the development of tools to facilitate States in meeting their obligations under the Chicago Convention.
• Maintain active liaison with the ICAO Regional Offices to ensure situational awareness and monitor progress in implementing the crisis preparedness and management framework and the readiness and capabilities of States and ICAO Regions in responding to crises.
• Promote collaborative decision-making concerning crisis preparedness and management at national, regional and global levels.
• Provide assistance to implementation support and technical cooperation projects on crisis management, as required.

Performs other related duties as assigned.

Essential

A first level university degree in aviation-related field.  A technical qualification in the field of ATM such as Air Traffic Control License may be accepted in lieu of the first-level university degree.

Essential

• A minimum of nine (9) years’ experience in the field of aviation safety, air navigation, air transport, or a related area, with an international or regional organization, national government, or major service provider (airport, airline, or air navigation services provider), or the aviation industry.
• Five (5) years of experience in the management of crises or contingencies in a complex environment or at an international level.
• Five (5) years of experience in the development and delivery of initiatives aimed at enhancing management of crises or contingencies in a complex environment or at an international level.
• Experience in the organizing and conduct of projects/programmes at national, regional, or international levels.
• Experience in strategic and operational planning, processes and documentation, and programme development.
• Experience in conducting and delivering services to international meetings.

Desirable

• Experience working within a large aviation-related international organization.
• Experience as a pilot, air traffic controller, ANS inspector, or ICAO auditor.
• Experience in developing and/or implementing ICAO SARPs, policies, procedures and guidance material
• Experience in managing technical groups, symposia, workshops, etc.
• Experience in the development and delivery of training.
• Experience in policy negotiations and public relations.