The Office of the Secretary General (OSG) coordinates high-level and cross-cutting policies and programmes among the different Bureaus and Offices at Headquarters, as well as Regional Offices of the Organization. Under the guidance of the Chief, Strategic Planning and Regional Affairs Coordination, the incumbent provides expert advice on all aspects of risk management and internal controls on behalf of ICAO and supports the Office of the Secretary General (OSG) in facilitating these activities and reporting to the Council, Committee on Governance (COG), Evaluation and Audit Advisory Committee (EAAC), external and internal auditors, Enterprise Risk Management (ERM), Reference Group, and Senior Management Group (SMG). In particular, the incumbent will lead, oversee, plan, coordinate, and manage the development and implementation of these programmes and ensuring appropriate follow up of decisions, including effectively communicating ICAO senior managers at headquarters as well as in the Regional Offices. The incumbent requires minimal supervision and exercises initiative and sound judgement in the day-to-day conduct of the work.

Operationalizes the ICAO Enterprise Risk Management (ERM) activities, achieving results such as:

•     Manage ICAO’s risk management programme, providing for value creation throughout the Organization by ensuring cross-organizational involvement.

•     Advise and guide all Bureaus and Offices in identifying, assessing, mitigating, reporting, monitoring, and escalating risks to meet ICAO’s risk, strategic, operational and transformational objective goals, supporting a healthy balance between risk and return.

•     Assist the Organization in advising on all risk management matters

•     Identify, follow up, maintain, and report on the corporate risks.

•     Set agendas and create all presentation materials including speaking notes for the ERM Reference Group and other meetings.

•     Maintain and update the ERM document repository Intranet SharePoint website.

•     Create annual roadmaps for ERM.

•     Prepare working papers and oral reports to the Council, and Assembly.

Integrates risk management and UN best practices into business processes, achieving results such as:

•     Implement the Joint Inspection Unit (JIU) ERM Benchmarks and Reference Maturity Model (RMM) Level for Risk Management in the UN System.

•     Integrate risk management into business planning, accountability framework, and results-based management.

•     Embed risk management into ICAO processes to ensure the risk register and processes are used as a tool to support decision making.

Remediates, maintains, monitors, and reports on audit and risk findings, achieving results such as: 

•     Remediate EAAC and internal and external audit findings.

•     Establish, track, monitor, and report on KPIs to the Senior Management Group (SMG), the Secretary General (SG), the Committee on Governance (COG), the EAAC, and the Council.

•     Continue to mature the existing risk culture towards a more open and transparent risk culture.

Supports the ICAO Internal Control activities, achieving results such as:

•     Maintain a sound system of internal controls to be accountable to the Council under ICAO Article XI of the Financial Regulations.

•     Advise, guide, and train staff on all aspects of internal controls.

•     Build, educate on, and maintain an internal control library.

•     Coordinate and assess the Management Assurance Statement and Declaration (MASD) questionnaire with the Senior Management Group.

•     Create an annual Statement of Internal Control (SIC) for ICAO to issue its financial statements.

•     Measure the effectiveness of internal controls for continuous improvements.

Performs other functions related to strategic planning and regional affairs coordination, achieving results such as:

•     Provide assistance and input on related topics, such as Business Planning and Accountability Framework.

Performs other related duties, as assigned.

Essential

•     An advanced-level university degree (Master’s degree or academic equivalent) in risk management, international relations, business change management, business administration, or a related field, is required. A first-level university degree, in combination with an additional two (2) years of qualifying experience in risk management, international relations, business change management, business administration, or a related field, may be accepted in lieu of the advanced university degree.

•     Certification in risk management.

Essential

•     A minimum of seven (7) years of experience in implementing risk management and internal control frameworks in a global setting.

•     Extensive expert experience on risk and internal controls in managing complex stakeholders and engagement in a global setting.

Desirable

•     Experience in risk management in an aviation or UN organization or agency within the United Nations (UN) Common System organizations, other inter-governmental organizations or public-sector entities, or global corporation.

Essential

•     Fluent reading, writing and speaking abilities in English.

Desirable

•     A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).

Professionalism: Knowledge of ISO 31000 and COSO Internal Controls; Excellent communication, relationship building, and negotiation skills – both written and verbal; Expert skills in communicating data in PowerPoint. Knowledge of ICAO functions and organizational structure. Familiarity with Microsoft 365 applications. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Judgment and Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.

It should be noted that this post is to be filled on a fixed-term basis for an initial period of one year (first year is probationary for an external candidate).

ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization within the duty station.

ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. The Standards of Conduct for the International Civil Service adopted by ICAO, which are applicable to all staff members, are defined in the ICAO Service Code (Staff Regulations).

ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC).

The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.

(*) Post Adjustment is subject to change.

Interested candidates must complete an on-line application form. To apply, please visit: ICAO’s e-Recruitment website

ICAO does NOT charge any fees or request money from candidates at any stage of the selection process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements