Hardship Level (not applicable for home-based)

A (least hardship)

Family

UNOPS LICA5

2025-01-02

December 9, 2024

The Protection Assistant is a key member of the UNHCR Protection Unit, reporting to the Assistant Protection Officer or other designated protection staff. This role involves supporting the UNHCR case management unit. The position requires significant fieldwork to assess and address the needs of refugees and asylum seekers at individual level.

* Duties and Responsibilities
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Provide counseling to refugees and asylum seekers on their rights and available services.
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Conduct individual protection assessments to identify the needs of refugees and asylum seekers at an individual level.
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Make necessary referrals to specialized protection services based on assessment outcomes and ensure follow up and accompaniment if necessary.
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Assist in case management for the most vulnerable refugees and asylum seekers, including development of a case plan, follow-up, and documentation of cases.
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Maintain accurate records of assessments and referrals.
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Participate in field visits to conduct assessments and provide support to refugees.
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Assist in resolving issues and challenges related to protection assessments and referrals.
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Assist in drafting reports, routine correspondence and updating relevant databases.
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Observe and respect protection related Standard Operating Procedures (SOPs).
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Perform other related duties as required.

* Minimum qualifications required

Work experience:
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Mandatory: For G5 – 2 years relevant experience with High School Diploma; or 1-year relevant work experience with Bachelor or equivalent or higher

Desirable: Previous experience working with refugees and asylum seekers is a strong advantage for this position. Language Requirements
Arabic and French are required while working knowledge of English is desirable.

* Accountability
All UNHCR staff members are accountable for performing their duties as reflected in their job descriptions and in line with UNHCR’s regulatory framework, including the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions, and relevant accountability frameworks. Staff members must discharge their responsibilities consistent with UNHCR’s core values of professionalism, integrity, and respect for diversity.

Standard Job Description

Required Languages

,

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Other information

This position doesn’t require a functional clearance

Home-Based

No

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements