Protection Officer

[Diyala]

In 2003, , DRC became one of the first organisations to provide humanitarian assistance in the country. Today, DRC continues to provide humanitarian assistance to the most vulnerable displacement-affected families, including IDPs, returnees, and host communities in Basra, Baqubah, Jalawla, Gatoon, Baghdad, Muqdadiya, Balad, Aziz Balad, Samarra, Mosul, Duhok, Tel Afar, Baa’j, Sinjar, and Erbil.

Find more about DRC operations in Iraq here: Iraq | DRC Danish Refugee Council

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified [Protection Officer]

Overall purpose of the role:

• Under the supervision of the Protection Project Manager, the Protection Officer will support the daily operations in intervention of DRC activities which includes planning, Implementation, and Follow-up of all Protection services.
• Provision of General Protection services including Community Based Protection activities, Violence against women and men and Protection case Management in Diyala.
• The Protection Officer General Protection will also be responsible for maintaining case data within relevant trackers and databases, following up on referrals, and contributing report inputs.

Main Responsibilities:

• Support the day-to-day management and monitoring of protection projects and ensure that they are implemented in line with DRC policies and procedures.
• Support Core protection activities which include, but are not limited to, protection assessments, protection monitoring, case management, Community engagement, Violence against women and men, IPA and protection referrals.
• Support the Protection project Manager by engaging with relevant government institutions, civil society, organizations, and other partners (when specifically requested to do so).
• Support the design and development of technical protection interventions targeting at-risk and vulnerable populations, including by managing protection assessments where appropriate.
• Provide on-the-job coaching and technical guidance to Protection Assistants on protection Case Management by leading individual and group supervision.
• Maintain up-to-date mapping of the multi-sectoral service providers operating in the area and when necessary coordinate with the Legal Aid team.
• Identify capacity-building needs among Protection Assistants and provide support to the Protection Team Leader and Project Manager in capacity-building planning.
• Provide monthly or weekly work plan to the Protection Team Leader.
• Support the Protection assistant in maintaining a safe and confidential record-keeping system and making sure referrals of cases are confidential, safe, and in a timely manner.
• Support the Protection Monitoring system through joint protection monitoring analysis and data collection when needed.
• Ensure protection is mainstreamed during the implementation of protection activities.
• Conduct household visits to vulnerable families and complete protection monitoring exercises.
• Update the service mapping regularly.
• Manage and support the community volunteers in the assigned area of work. Ensure that all community volunteers are following the Standard Operating Procedures (SOPs) Guidelines and Tools.
• Conduct internal and external referrals when needed, and monitor referrals to ensure assistance has been provided.
• Work closely with DRC legal team and assist when required.
• Conduct awareness sessions with community, local leaders, government officials and other people.
• Ensure that urgent and challenging cases are immediately discussed with the Protection Project Manager.
• Prepare and send daily/weekly field reports to the Protection Team Leader / Protection Manager, also raise any protection concern or rights violation noticed in the area, according to best practices in terms of confidentiality and safety of beneficiaries.

Coordination and representation

• Develop and maintain effective working relationships with relevant stakeholders including partner agencies, community leaders and service providers, Partner Organizations, and other DRC departments.
• Report any major issues to the protection management.
• Collaborate with DRC colleagues to resolve problems and issues as they arise.
• Collaborate with relevant internal and external technical experts in the development of Protection reports, guidance notes and capacity-building materials.

Logistics/Finance/MEAL

• Proactively plan and coordinate logistics and movements of staff from and to different operational areas.
• Support protection assistants with financial procedures (cash advances, settlements, documentation) required during the implementation of CM and IPA.
• Support the implementation of monitoring and evaluation exercises (Partner), tracking target achievements of General Protection and Prevention activities and IPA.
• Drafting- and assisting in procurement requests.

Other

• Ensure compliance with DRC guidelines and policies on HR, admin, finance, and supply chain.
• Ensure adherence to DRC national staff policy guidelines and Code of Conduct.
• Ensure compliance with DRC policy and programmatic minimum standards.
• Ensuring compliance with the zero-tolerance to Sexual Exploitation and Abuse policy.
• Perform any other relevant tasks as requested by the Protection Team Leader.

Experience and technical competencies: (include years of experience)

• Understanding of protection principles, protection minimum standards
• Experience in facilitation of CBP activities, Case Management, Violence against women and men, and the delivery of community programs to vulnerable groups is preferred.
• Prior experience or familiarity with DRC and/or persons of concern (including internally displaced persons, returnees, and refugees).
• Excellent IT skills (Microsoft Excel, Outlook, Word, and PowerPoint)
• Excellent communication and problem-solving skills.
• Ability to maintain confidentiality and always prioritize the safety and dignity of beneficiaries.

Education: (include certificates, licenses etc.)

• Bachelor’s degree in international law, Political Science, Psychology, Social work, Humanities and Social Science.

Languages: (indicate fluency level)

• Fluency in Arabic
• Advanced English proficiency

Key stakeholders: (internal and external)

• DRC staff
• Persons of concern.

Other actors working staff.

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

WE OFFER

• Contract Length: 4 Months
• Salary Band: H
• Start Date: 01-January-2025
• Comprehensive health insurance for staff, spouse, and up to two children under 18.
• Personal Accident insurance coverage in the event of work-related accidents during working hours.
• Psychosocial support for staff and family members.
• Learning & Development opportunities for professional growth.

Salary and conditions will be in accordance with the Danish Refugee Council’s Terms of Employment for National Staff. Please refer to drc.ngo under Vacancies.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: [04-Dec-2024]

For further information about the Danish Refugee Council, please consult our website drc.ngo.