NRC : Protection from Violence Officer (Individual Response Services) – East Jerusalem

  • Salary:
    negotiable / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    3 hours ago
  • Category:
    Gender and Diversity, Peace and Security
  • Deadline:
    28/11/2025

JOB DESCRIPTION

Role and responsibilities

The purpose of a Protection from Violence Officer position is to carry out implementation of the protection from violence project.

Specific responsibilities 

  • Carry out protection case management and individual protection assistance (IPA) in line with NRC Protection Case Management and IPA guidelines and tools, including conducting intake and assessment, creating and implementing client-centred case plans, following-up on case plans in a timely manner. This includes provide psychosocial support and referrals as needed.
  • Identify cases of adults at high risk of harm and rights violations other than Child Protection and Gender Based Violence
  • Report internally to the Protection from Violence Coordinator on weekly and monthly achievements and challenges.
  • Maintain case management files with accuracy and confidentiality, including regularly updating case management database.
  • Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers.
  • Prepare procurement or payment requests for material assistance in-line with case plans and ensure project documents are collected and saved offline and online using Office 365, OneDrive and SharePoint in line with project agreements.
  • Participate in mapping exercises and assessments aimed at identifying the locations and needs of vulnerable populations in West Bank with a focus on Hebron and the surrounding neighbourhoods, by using participatory data collection tools and methodologies.
  • Coordinate with potential service providers (governmental, non-governmental, private, etc.) to improve the provision of assistance and referral mechanisms in line with safe referral standards.
  • Identify barriers to access services, document and report on them.

Professional Competencies: 

  • Good interpersonal and problem-solving skills, creativity, and flexibility
  • Advanced level of English and Arabic, both written and verbal
  • At least two years of professional experience in the humanitarian sector with international organizations.
  • At least two years’ experience implementing social work, case management support (preferably in humanitarian setting), technical diploma or degree in social work, human rights, or related degree preferred, knowledge of human rights and protection with a focus on vulnerable individuals
  • Strong understanding of basic counselling and psychosocial support concepts; previous training in these areas strongly preferred
  • Understands rights and protection issues of target populations; experience working with affected populations is an advantage

What we Offer?

You will be working in an international and diverse organization with a dynamic atmosphere.

You will receive support and opportunities to expand your skills and enhance your expertise.

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You will be working in our Office in Nablus and Tulkarem.

This position is Grade (05) Step (01). Salary & Benefits are based on West Bank Duty Station.

Reports to: Protection Coordinator

Recruiter: Recruitment Team

Contract Duration: 12 months renewable based on the need of position, fund and performance.

E-mail: PS.Recruitment@nrc.no If you are interested to apply for this position, please check the full Job Description: PS_JD-Protection from Violence Officer_West Bank (1).docx

Applications are only accepted if submitted through NRC website.

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Applications won’t be considered without a Resume and a Cover Letter in English.

For more information about NRC’s work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements