WFP : Roster: Head of Support Services – Dnipro

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    OTHER
  • Posted:
    3 weeks ago
  • Category:
    Administration, Management and Strategy
  • Deadline:
    29/11/2025

JOB DESCRIPTION

DEADLINE FOR APPLICATIONS

15 December 2024-23:59-GMT+01:00 Central European Time (Warsaw)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

  • WFP is a 2020 Nobel Peace Prize Laureate.
  • WFP offers a highly inclusive, diverse, and multicultural working environment.
  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

📌 Type of Contract: Service Contract

➡️ Unit / Division: Management Services and Finance Units

📍 Duty Station: Dnipro

➡️ Duration: 12 months(renewable)

🇺🇦 The position is only open to Ukrainian nationals or residents of Ukraine, with a legal work permit.

🔄 Call for application:This is a call-for-application. If you are interested injoining our talent pool, submit your application. In case of any future opportunities that match your profile, you may be invited to apply and undergo a selection process.

🔄 Upon the completion of a competitive selection process, successful candidates will be placed on the roster and rostered applicants may be contacted in the future on an as-needed basis, for immediate opportunities.

 

What will you do in this position?

 

You will support the delivery of quality, customer-focused, value-for-money administrative services that enable staff in country/location operations to deliver food assistance to beneficiaries, in line with WFP’s strategy. As well as support the stewardship of WFP’s resources, monitoring budgets, forecasting, and ensuring effective management of funds. The position reports to the Head of the Sub-Office with functional reporting to the Head of Finance and Head of Management Services in the Country Office.

 

Why work with WFP Ukraine?

 

The war in Ukraine has had drastic consequences, both for people inside the country and for those around the world who depend on its food supplies. The war has caused immense suffering for civilians, and displaced families, and disrupted supply chains and food production. It has caused one of the fastest forced population movements since the Second World War. Close to 6 million Ukrainians are still living as refugees across Europe, and almost 3.3 million are internally displaced. Many have lost their homes and livelihoods. As food production and supply lines are disrupted by fighting, many families in the east and south of Ukraine do not have reliable access to nutritious food.

 

WFP uses a combination of food and cash assistance to support communities affected by the war. This includes working with local partners to distribute food boxes in areas near the frontline and providing cash transfers in locations where people have access to banks and markets to buy food. Since March 2022, WFP has distributed food and cash assistance equivalent to 3.01 billion meals to people displaced and affected by the war.

 

At WFP Ukraine, we offer a wide range of benefits and entitlements and favorable working conditions for Service Contract holders. Some of them are:

 

✅Competitive salaries per job level

✅Pension contribution added to net salary

✅ Medical insurance with the possibility to enrolleligible dependents

✅ Applicable danger pay (revised on quarterly basis)

✅ Annual leave – 30 days per year

✅ 18 weeks of parental leave for birth mothers and 4 weeks of parental leave for non-birth parent

✅ 1 day per week remote working option within the duty station (subject to conditions)

✅ Accessible premises & reasonable accommodation

✅ Learning & development opportunities

 

How can you make a difference?

 

In this position, you will have to:

  • Contribute to the development of functional annual plans, recommend longer-term improvements to policies, procedures, processes, standards, and systems to mitigate risks and ensure services provided support WFP’s strategic objectives.
  • Perform functional analysis using data-driven approaches to contribute to the collection of relevant insights to support efficient planning and improved decision-making.
  • Maintain partnerships with WFP’s internal and external stakeholders, other UN agencies and government entities to strive for efficiency and optimization of cross-functional processes.
  • Assess the performance of existing resources and recommend new solutions aiming at efficiency, cost-effectiveness, and timeliness of operations and services.
  • Support and monitor the execution of contracts to ensure value for money and optimal resource allocation and escalate any issues to more senior staff.
  • Follow standard emergency preparedness and response practices to support WFP to quickly deploy the needed resources to affected areas.
  • Identify gaps and provide suggestions for improvements to services and facilities related to Occupational Safety and Health (OSH).
  • Support a culture of environmental sustainability by role-modeling actions that drive sustainability in all activities.
  • Utilise digital tools and applications to their fullest potential, collaborating with technical experts to effectively adopt and adapt.
  • Oversee the preparation of procurement plans and procurement actions within delegated authority ensuring compliance with WFP and Ukraine CO policies and procedures.
  • Oversee fleet and travel activities ensuring cost effectiveness and efficiency.
  • Contribute to and implement WFP country plans, including administrative and financial processes, aligned with WFP CO strategies and policies to facilitate efficient and effective administration service.
  • Develop annual plans, and contribute to longer-term strategies and improvements to policies, systems and procedures to ensure services provided support WFP strategic objectives and are in compliance with corporate policies, standards, regulations and processes.
  • Oversee the management of leases and MOUs for facilities and common premises.
  • Administrative support to conferences, workshops, and retreats.
  • Processing and management of invoices and payments related to all areas of work.
  • Track and collate data to support others to improve policies, systems and procedures in order to minimize financial risks, improve the efficiency and effectiveness of operations, and ensure services are aligned with business objectives.
  • Support the report on key data for financial status and outcomes of projects in accordance with corporate governance requirements, ensuring accuracy, deadlines, and accounting processes are complied with in close coordination with the Finance team based in Kyiv.
  • Monitor budgets, and carry out forecasting for new and ongoing projects according to established corporate procedures and requirements.
  • Guide and supervise more junior staff, serving as a primary resource and assisting them with more complex analyses and queries.

 

To join us in saving lives, changing lives, you will have:

 

Education: Advanced University degree in Finance, Business Administration, Accounting, or related fields, or First University degree in the same subject(s) with additional years of related work experience plus membership in an internationally recognized professional accountancy body such as the Association of Chartered Certified Accountants (ACCA), Institute of Certified Public Accounts (ICPA) or equivalent.

 

Experience: At least three (3) years of postgraduate professional experience in the relative business stream with experience in general administrative work. Additional years of experience will be an advantage.

Knowledge & Skills:

– Experience in Administration and Finance

– Has experience managing financial transactions. Budgeting, planning, and implementation management preferably managing back-office services

– Full computer literacy on Windows and MS Office is mandatory.

– Knowledge of an ERP system (SAP or equivalent) is an advantage.

– Has provided support in leading projects and input into function policies.

 

Language: Fluency (level C) in both in English and Ukrainian languages.

 

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
  • Once your profile is completed, please apply, and submit your application.
  • Please make sure you upload your professional CV in the English language
  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  • Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
  • Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements