NRC : Head of Programme Syria Response Office – Amman

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    3 weeks ago
  • Category:
    Management and Strategy, Programme and Project Management
  • Deadline:
    03/12/2025

JOB DESCRIPTION

Background

The Norwegian Refugee Council (NRC) has been a leading humanitarian actor in the response to the Syria crisis, in Syria and across the region, since 2012. Against a backdrop of conflict, socioeconomic and environmental deterioration, climate change and natural disasters, we provide emergency, transitional, early recovery and resilience programmes to people in need. We lead advocacy to promote unimpeded and sustained access to assistance for people across Syria and we call for increased humanitarian funding, resilience and early recovery support to alleviate the hardships of the Syrian people.

The purpose of the Head of Programme position is to assume overall responsibility for programme development and strategic vision in the country, promoting learning and a cost-conscious culture as well as ensuring effective and constructive communication between related functions and Area offices.

The Head of Programme has the overall responsibility to develop and ensure good partnership relations and ensure programme relevant advocacy priorities are identified and taken forward. The position also has line management responsibility as well as responsibility to manage and ensure support and capacity building related to PCM, M&E framework, integrated programming and programme quality.

What you will do: 

In this position, you will:

  • Lead and guide the development and adaptation of the Programme (Core Competencies) strategies
  • Ensure the quality implementation of the Programme strategy and report on progresses
  • Manage performance, support and develop the Programme Unit
  • Ensure that appropriate support is extended to the Area Office programme teams
  • Support the Country Director in developing and implementing the fundraising strategy
  • Represent NRC in relevant coordination fora and with donors
  • Lead the development of quality proposals, reporting, and other documents for donors’ engagement
  • Support the management of Whole-of-Syria grants
  • Facilitate the development of organisational learning from programme implementation.
  • Collaborate with the Advocacy and Policy Manager to ensure continuous exchange of information and full understanding of programme priorities.
  • Foster strategic partnerships with stakeholders to increase principled, humanitarian access.
  • Facilitate exchanges with other NRC Country Offices in the region to build programme synergies.

Please download the detailed job description to learn more about the role

What you will bring:

  • Minimum 5 years’ experience from a senior management position in a humanitarian/ recovery context
  • Experience from working in complex and volatile contexts
  • Core competency expertise
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal

Context/Specific skills, knowledge and experience:

  • Knowledge of the context in Syria
  • Knowledge of Arabic is an added value
  • Experience with NRC’s range of Core Competencies

What we offer:

  • Duty station: Amman, Jordan (Full family duty station)
  • Contract: 12-month contract (possible extension, dependent on performance & funding)
  • Travel: up to 30%
  • Salary/benefits: grade 11 on NRC’s scale with accompanying terms and conditions
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process:

  • To apply as an internal candidate, log in with your official email, or click on Opportunity MarketPlace.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, ensuring to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • We receive many applications for each vacant position, as a result only shortlisted candidates will be contacted.
  • We invite applications from all qualified and interested candidates. Send in your application before 15th December 2024.
  • If you have any questions about this role, please email menaro.recruitment@nrc.no  with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts.
  • join a work culture that empowers every employee to share ideas and take responsibility.
  • be part of a welcoming and supportive community committed to human dignity.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements