Rights Respected, People Protected

The Norwegian Refugee Council is an independent humanitarian organization helping people forced to flee. We work in crises in 40 countries, where we help save lives, rebuild futures and promote the rights of people who are displaced. We deliver high-quality aid where needs are greatest, in both new and protracted crises.

NRC in Palestine

In Palestine, NRC provides humanitarian assistance and promotes respect for international law in one of the longest-running displacement crises in modern history. In the West Bank, including East Jerusalem, and Gaza, NRC’s work includes emergency preparedness and response, education, ICLA, protection, shelter, and WASH.

The Norwegian Refugee Council (NRC) is a global humanitarian organization helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organization recognized for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Role and responsibilities

The purpose of the officer position is day to day implementation of the support functions responsibilities. Use actions words such as ensure, implement or assist for the position relevant responsibilities.

Generic responsibilities 

1. Ensure adherence with NRC policies, tools, handbooks and guidelines, the national labor law in all processes and procedures.
2. Implement delegated support function portfolio according to plan of action.
3. Prepare and develop status reports as required by management
4. Ensure proper filing of documents
5. Promote and share ideas for improvement of the support function
6. Support line managers in procedures and require team training.
7. Ensure implementation of administrative systems and procedures.

Specific responsibilities 

1. Ensure that staff records in Gaza AO are up to date and filed appropriately
2. Ensure that all files on the filling tree are up to date.
3. Responsible for Leaves tracking and relevant monthly reports.
4. Responsible for the Time sheets monthly submissions in accordance with NRC procedures.
5. Responsible for the Insurances coverage for National staff in line with local labor laws and NRC policy.
6. Responsible for preparing Salaries calculation and distributing of Salary slips.
7. Ensure that induction and exit procedures are implemented for all National staff.
8. Manage and participate in the contingents’ workers recruitment process as appropriate
9. Coordinate staff recruitment and exits, introductions, training, staff benefits schemes as needed.
10. Coordinate with relevant partners, suppliers, authorities, lawyers as required.
11. Support the line manager in the reports needed by the country office and local authorities.
12. Handling the petty cash.
13. Follow up on performance analysis and develop staff training plans.
14. Facilitate all the administration of expat staff and national staff related to visa and permit applications.
15. Focal point for Guesthouse booking, and make sure that all Guesthouses are clean and ready for the visitors.
16. Undertake any other reasonable task assigned by management

Generic professional competencies: 

•             Experience from working as a Support Function Officer (HR/ Admin) in a humanitarian/recovery context

•             Previous experience from working in complex and volatile contexts

•             Documented results related to the position’s responsibilities

•             Good knowledge in writing and speaking of English

Context/ Specific skills, knowledge and experience: 

• Fluency in Arabic, both written and verbal
• Ability to work under pressure
• Highest standards of ethics and integrity

We value reliability and organizational skills, and we are looking for someone who can communicate effectively, work well in a team, and handle pressure. Basic analytical and IT skills are also desirable.

In this position, you will join a highly motivated and experienced team making a difference for vulnerable people in one of the world’s most complex humanitarian crisis.

Additional Information:

Contract duration: 12 months.

Working hours: 40 hours/week, Sun-Thu (5 days per week)

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Gaza (open to Gaza strip residents only)

Start Date: ASAP

What we Offer?

You will be working in an international and diverse organization with a dynamic atmosphere.

You will receive support and opportunities to expand your skills and enhance your expertise.

You will be working in our Office in Gaza,

This position is Grade (05) Step (01). Salary & Benefits are based on Gaza Duty Station.

Reports to: HR & Admin Coordinator

Recruiter: Dina Saleh

Contract Duration: 12 months contract.

Recruitment is being done on a rolling basis so please send in your application at the soonest opportunity, the recruitment will be closed once filled.

Internal candidates: to apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.

We receive many applications for each vacant position, so only shortlisted candidates will be contacted.

Only applications received through the system will be considered. If you face any issues, please send an email to recruitment.gaza@nrc.no  with a screenshot of the problem.

For more information about NRC’s work in Palestine, please check:https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements