The UNDP Resident Representative (RR) leads and oversees the work of the Country Office, seconded by the Deputy Resident Representative The RR also leads UNDP Tunisia’s efforts in cultivating, building, and nurturing strategic relationships and alliances which are essential for advancing and successfully achieving the mission of UNDP, including with the Government of Tunisia, existing and emerging donor countries, multilateral institutions such as the IFIs, the European Union, civil society, the private sector, foundations, academia and think tanks, the wider UN system, as well as global, regional and national media.

The Analyst coordinates closely with the M&E and Reporting Specialist under the Strategic Engagement and Outreach Unit who serves as an senior expert and lead resource person for capacity development and training to the RR, DRR and programme teams on QA matters in areas such as strategic planning, M&E and reporting.

The Programme Management Support Analyst also works closely with the Operations teams, acting as a bridge and enhancing information sharing between Programme and Operations units to ensure the relevance, effectiveness, efficiency, impact and sustainability of cooperation between programme and operations colleagues and ensures that lessons and recommendations from policy, practice and corporate audits are collected and applied to promote compliance with UNDP’s policies and procedures as well as effective delivery of Country Programme priorities and results.  The Programme Management Support Analyst also supports workflows and ways of working to accommodate changing business needs and achieve UNDP’s strategic goals. This is a recognition of interconnected nature of development risks & crises that the world is facing and that call for assembling of multidisciplinary teams for an integrated & systemic response. If and as required, the Analyst will also supervise the work of the Programme Resource Management Associate (G6) and is expected to work in day-to-day collaboration with the Associate as well as with Programme, Operations and Strategic Engagement and Outreach Units of the CO, as well as in coordination with UNDP’s Regional Bureau for Arab States and other offices as required.  S/he is expected to carry out his/her functions across issues, units, functions, teams and projects in multidisciplinary fashion in order to enhance and enable horizontal collaboration.

1. Provides catalytic support to the management, implementation and performance of the UNDP overall programme 

• Support CO managers in enhancing programme performance through planning, budgeting, implementing and monitoring exercises, working with Team Leaders and CO experts;
• Prepare analyses, case studies, training presentations, policy memos, as assigned, to optimize and ensure efficiency of CO delivery, performance and budgeting;
• Aggregate and review project/portfolio documentation with a view to ensuring alignment with UNDP strategies and best programmatic practices towards scalability and sustainability;
• Advise on implementation modalities and ensure effective application of UNDP programmatic instruments as required by Team Leaders and projects;
• Assess work processes and practices to ensure that tasks are carried out with maximum efficiency, in consultation with programme and operations personnel;
• Develops user-friendly procedures and workflows to ensure alignment of programmatic actions with corporate policies and systems (i.e. Quantum);
• Promote improvements in the application of internal control systems and in the maintenance of compliance standards in the CO;
• Track progress against corporate programme management targets, as captured in corporate dashboards (Quantum) and ensure remedial action;
• In coordination with the Programme Resource Management Associate, ensure compilation of information for weekly monitoring programmatic and programme-related targets including delivery, resource mobilization, TRAC, revenue, cost recovery and other performance targets, and ensure follow up of issues;

1. Support and oversee effective programmatic quality assurance, audit exercises and risk management 

• Oversee and monitor compliance of project/portfolio set-up in Quantum and Quantum+ and ensure compliance with programmatic quality assurance requirements in relation to risk, SESP, HACT, Quantum Project Management Module in liaison with Programme and in substantive coordination with the M&E and Reporting Specialist of the Country Office;
• In consultation with relevant programme and operations teams and under the oversight of the CO Management, support assessment of risk areas and work with project staff to minimize risk exposure levels;
• Coordinate periodic HACT exercises;
• Draft audit plans for projects and coordinate with senior management and relevant teams, partners and IPs regarding audit exercises of the CO;
• Ensure CO preparation and follow-up on audits and follow up; ensure compliance with audit quality standards and timeframes.
• Support oversight of all audit exercises among programme and operations personnel of the CO;
• Ensure compliance and the quality of NIM audit and HACT as required, including monitoring the implementation of previous audit recommendations and advise the CO Management Team on status on a regular basis;

1. Promote close cooperation between and among UN/DP units to proactively identify and mitigate bottlenecks to delivery of results

• Example of Duties:

• Ensure regular communication and information flow between the programme and operations teams in Tunis and the sub-offices to ensure programmatic and operational coherence, identify and resolve bottlenecks to programme/project implementation;
• Support identification and coordinated actions to promote more efficient implementation of the programme and proactive mitigation of bottlenecks/risks to programme delivery;
• If/as delegated by the UNDP Resident Representative, represent UNDP in specific partner coordination mechanisms/platforms to advance UNDP’s interagency commitments within Tunisia;
• Support development of CO pipeline if/as assigned through cross-sectoral coordination with other UN agencies or partners.

• Advanced university degree (master’s degree or equivalent) in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences, Development, Management or related field is required or
• A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree

• Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience at the national and/or international level in providing management advisory services OR hands-on experience in design, management, monitoring and evaluation or oversight of development  projects;
• Fluency in French (written and verbal) is required. A working knowledge of English is an asset;
• Prior experience with an international development organization is desirable.
• Prior experience in applying web-based management systems/ERP systems in the context of programme/project related roles is an asset.
• Demonstrated experience in quality assurance roles in the context of development programming is an asset.
• Fluency in written and spoken French and Arabic is required.
• Working knowledge of English is an asset.

• Project Quality Assurance

• Ability to select, prioritize and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment; Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals

• Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system

• Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making

• Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results

• Ability to capture and sustain attention, interest and agreement of high-level, influential policy and decision makers and secure their buy-in of high-level vision and objectives

RBM and project management support

Quality assurance, risk management, audit

Business management and/or engineering