The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.

The Economic Recovery officer will be responsible for the implementation of all livelihood activities related to the economic recovery projects in including providing technical and enhanced life & business skills training, productive activities, coaching sessions, employment & post-employment services, on the job training & job placement and matching.

About the job

The individual will report directly to the Economic Recovery – Team Leader. Your main duties and responsibilities will be:

• Counseling and Training:
  • Assist in the development and roll-out of a livelihood counseling form to assess beneficiary profile, needs, and employment eligibility;
  • Provide one-on-one support to community center beneficiaries to identify appropriate referral pathways;
  • Assist in the day-to-day implementation of all DRC livelihood activities, including on-job-training, vocational training, job referrals, job fairs, and all skills and self-reliance training programs.
  • Input all profile and referral data into DRC’s database
  • Share the best practices and market information with the beneficiary
  • Ensure ongoing support in terms of training, legal information, market linkages and marketing.
  • Taking the best interest of the beneficiary, map out the beneficiary’s next steps after the counseling session are done.

• Coordination and Referral:
  • Contribute to the development of a livelihood referral system in coordination with the Economic Recovery team leader, including the identification of various job opportunities and training services available to Syrian refugees and Jordanians;
  • Track referrals made to and from the DRC community center to measure impact;
  • Provide support to beneficiaries so that they are able to maximize use of resources;
  • Follow-up internally and externally on referrals made;

• Relationship Building and Representation
  • In coordination with the economic recovery team leader, develop, maintain and update a network with identified livelihood service providers, employers, and civil society organizations;
  • Communicate with referral partners in a professional and timely way so as to enhance DRC’s reputation among other humanitarian actors as a responsive NGO;
  • Communicate with beneficiaries in a professional, patient, and respectful way, so as to enhance DRC’s reputation as a high-quality humanitarian actor in the community.

• Monitoring and Evaluation:
  • Assist in the collection of information regarding beneficiary and community needs;
  • Communicate information on beneficiary needs, service gaps, and feedback on the quality of services to managers, as assigned
  • Assist the M&E team in conducting feedback sessions for trainees.
  • Record any Complaint received and follow up on it with the relevant party
  • Conduct Quality Checklist with partners

• Other:
  • Support the planning and design of future interventions;
  • Assist in the enforcement of HAP Principles of Accountability;
  • Ensure that DRC Code of Conduct and DRC Policies and Procedures are well followed.
  • Coordinate with other team members for protection mainstreaming,
  • Other tasks assigned by the direct line manager.

About you

• Bachelor or higher in a relevant area (e.g. economics, development studies, Business)
• 2 – 3 years of experience working with an INGO Livelihoods programming or Economic recovery
• Strong interpersonal skills and ability to foster communication among local stakeholders
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• KOBO and other data collection application skills
• Experience with relationship management, working in local and vulnerable communities
• Ability to work effectively as an integral part of a multi-disciplinary, multi-cultural team and to work with a wide range of government and community counterparts, and other stakeholders
• Demonstrated commitment to serving vulnerable individuals with respect, patience, and understanding
• Understanding of the socio-economic conditions of Syrian refugee populations is preferred
• Good understanding of the socio-economic norms and habits in Jordan
• Good understanding of the private sector, vocational training centers, incubators, cooperatives, etc.. ecosystem in Jordan

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You act in line with DRC’s vision and values.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Location :Ma’an

Closing date for applications: 18-12-2024

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website drc.ngo.