UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, communication

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does – in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an equal opportunity to survive, develop and reach their full potential, without discrimination, bias or favouritism.

Digital communication plays a critical role in UNICEF’s communication strategy, contributing to fulfilling UNICEF’s mandate in the country and enhancing UNICEF’s brand and credibility. The Social Media Intern will support social media management and contribute to strengthening its relevance to local audiences by following the latest digital trends and bringing creative ideas to the team.

How can you make a difference?

The objectives of this internship are:

• Assist in the management of social media platforms.
• Assist in community management activities on different platforms.
• Assist in creating content tailored for social media.
• Assist in preparing regular social media performance and insights reports.

Under the guidance and supervision of the Communication Officer, the intern will support social media management and UNICEF’s overall communications objectives in Jordan. The successful candidate will support the management of social media, including through editing content, drafting and scheduling posts, reporting on performance, and supporting community management. Some indicative tasks are highlighted below:

• Assist in preparing the monthly social media calendar, through writing captions, translating from Arabic to English and vice versa, and editing videos, and pitching new tactics and creative post idea to increase engagement, reach and effectiveness of content among local audiences.
• Bulk schedule posts on each of the different platforms.
• Execute ideas for social media Reels and Shorts, which might entail planning with the different stakeholders, filming, and editing.
• Support the Communication Officer in monitoring and reporting on content performance and compiling monthly social media reports.
• Monitor comments and DMs daily, addressing inquiries according to the office’s community management guidelines.
• Abide by UNICEF communications guidelines and values.
• Participate in a cross-functional capstone project to promote UNICEF operational or programmatic activities.

To qualify as an advocate for every child you will have…

• A completed degree, and graduated in the last 2 years (2022-2024) in the field of marketing, preferably in social media, or any other related area
• Experience in managing social media accounts or have a strong interest in social media, digital media, and the latest digital trends.
• Good knowledge in using social media editing techniques to create multimedia content
• Strong video editing skills are an advantage
• Good Knowledge of Microsoft tools (MS Word, Excel, PowerPoint)
• Ability to adapt and remain flexible.
• Strong verbal communication, research, and writing skills in English and Arabic
• Developing country work experience and/or familiarity with emergency is considered an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…
(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3)Drive to achieve results for impact (4)Innovates and embraces change (5) Manages ambiguity and complexity (6)Thinks and acts strategically (7)Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks: 

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, all eligible and suitable persons with disabilities are encouraged to apply.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information at any point of the application stage.

This internship is full-time, and on-site at the UNICEF Jordan Country Office, Shmeisani for Jordanian Nationals only.

Interns at UNICEF receive a stipend.

UNICEF reserves the right to withdraw an offer of appointment, without compensation, if medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements