Job Title: Marketing Operations Assistant

Reports to: Marketing and Communications Manager

Location: Kigali, Rwanda

Duration: 1 Year

ROLE PUROSE

The Marketing Operations Assistant will play a pivotal role in supporting the Marketing and Communications team by managing projects, driving social media engagement, and enhancing the organization’s online presence strategically. The Marketing Operations Assistant will work closely with the team to ensure the successful execution of marketing initiatives and effective communication across departments.

KEY RESPONSIBILITIES

Project Support

• Assist with the execution and management of marketing and communications projects.
• Work closely with the MarCom’s Manager to keep track and priorities all requests and planned activities
• Track progress, ensure timely delivery of deliverables, and maintain alignment with project objectives and timelines.
• Use Asana to record Marcoms’ requests and projects from initiation to completion.

Social Media Management

• Develop and implement social media strategies.
• Create compelling content, schedule posts, and analyze performance metrics to drive engagement and growth of the organization’s online presence.
• Create and maintain a monthly social media calendar.

Interdepartmental Relations

• Serve as a liaison between the Marketing and Communications team and other departments, including finance and procurement to plan periodically.
• Facilitate effective communication, align strategies, and coordinate efforts to support cross-departmental projects.
• Proactively keep track of all Marketing and Communications related requests and /or opportunities aligning with UGHE’s mission from all departments.

Online Presence

• Enhance the organization’s digital footprint by contributing to marketing strategies and online engagement initiatives.
• Support efforts to increase online visibility and audience interaction.
• Write monthly progress reports on our social platforms performance.
• Keep track of the latest digital marketing trends and develop their adaptation to UGHE’s platform.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree, and PMP certification preferred
• Proven experience in project management, social media management, and digital marketing.
• Proficiency in Asana, Slack and Sprout
• Strong organizational and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Proficiency in social media platforms and analytics tools.
• Creative problem-solving and critical thinking skills.
• Demonstrated ability to manage multiple projects and meet deadlines

CORE COMPETENCIES

• Excellent Communication: Demonstrate ability to articulate UGHE’s and PIH’s mission and program objectives persuasively
• Versatility and good judgement: Able to draft clear and consistent messages for a variety of audiences.
• Accountability: Demonstrate commitment to personal responsibility and value for equity
• Influence: Strong leadership and influencing skills, with the ability to engage key stakeholders
• Project management: Self-driven and able to multi-task, with good decision-making skills
• Agility: Flexible, results-oriented, and able to work in a project-driven environment

Organizational Profile

UGHE is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.