Org. Setting and Reporting

The Division of Healthcare Management and Occupational Safety and Health provides expert healthcare management and OSH services to all UN secretariat entities (Field missions, Offices Away from Headquarters and Economic Commissions), the New York based agencies funds and programs, as well as providing strategic leadership of whole-of-system medical issues through the UN Medical Directors Network. Under the overall direction of the Assistant Secretary-General for Support Operations, Department of Operational Support, the Medical Director will manage the Division of Healthcare Management and Occupational Safety and Health (DHMOSH).

Responsibilities

Within delegated authority, the Medical Director will be responsible for the following duties: • Acts as principal adviser on all matters related to UN Personnel (Uniformed and Civilian) welfare, occupational safety and health, including personnel of the United Nations Development Program (UNDP), United Nations Children’s Fund (UNICEF), United Nations Population Fund (UNFPA), UN Women and United Nations Office for Project Services (UNOPS); • Oversees healthcare standards in all UN healthcare facilities, including civilian and troop – operated facilities in peacekeeping missions worldwide; • Oversees the work of the Division of Healthcare Management and Occupational Safety and Health in New York, including: occupational safety and health, operation of the UN day clinic, health promotion activities, public health, healthcare management and 24/7 crisis intervention emergency response, as well as performance of all medico-administrative functions; and is responsible for the managerial tasks necessary for the efficient and effective functioning of the Division, including preparation of budgets, reporting on budget performance, individual and team performance management, staff development and career support; • Provides leadership in the continuous assessment of needs, development, implementation, monitoring, evaluation and/or updating of policies, procedures, standards, protocols, guidelines and emergency plans; and coordinates health promotion programs and initiatives in conjunction with managers, human resources staff and other key partners, including Member States as well as Troop and Police Contributing Countries; • Provides healthcare management oversight through professional and technical advice and oversight for the workforce and clinical quality standards of all United Nations healthcare facilities and UN examining physicians worldwide, to ensure staff access to health care in all field duty stations; • Acts as medical adviser on compensation claims for civilian and uniformed personnel and the United Nations Joint Staff Pension Fund (UNJSPF); • Acts as medical advisor to the Secretary-General on medical matters related to UN personnel, and provides medico-administrative advise to other UN Offices as needed; • Plans and implements a program of strategic change for the management of healthcare in the UN system, taking account of changing and increased health risks for field personnel; • Represents healthcare issues, as needed, on inter-agency governance bodies; • Proposes and implements, in coordination with relevant entities, cost recovery mechanisms for services rendered beyond the core mandate of the Division (DHMOSH).

Competencies

Professionalism: Knowledge of healthcare management, including the management and oversight of clinical services and occupational health at a system level. Knowledge of clinical medicine, analytical skills and ability to make timely and appropriate decisions in any medical situation. Knowledge of occupational safety and health, health workforce planning, clinical governance and health services risk management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed. Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvement, does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Judgement/ Decision-making: Identifies the key issues in a complex situation and comes to the heart of the problem quickly. Gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

Education

A first-level university degree that qualifies for registration as a licensed medical practitioner (MD, MBBS, MBChB or equivalent) and current unrestricted registration with the medical licensing authority of one of the member states of the United Nations is required. Post- graduate specialist qualification in a medical discipline such as internal medicine, surgery, mental health, emergency medicine, infectious diseases, public health, occupational safety and health, or similar is required. An advanced university degree or equivalent formal qualification in healthcare management is desirable.

Job – Specific Qualification

Not available.

Work Experience

A minimum of fifteen years of progressively responsible experience in clinical practice is required. A minimum of ten years of managerial experience over large and complex teams, including experience in managing both budgetary and human resources matters, in healthcare systems or facilities at the national or international level is required. At least two years of experience working in isolated, remote or austere operating environments is desirable. Five years of experience working in the United Nations or a comparable organization that operates internationally is desirable. Experience in addressing medico-legal and administrative law matters is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this position advertised, fluency in English (both oral and written) is required. Knowledge of another official United Nations language is desirable.\