Organizational Context and Scope
Under the overall supervision of the Senior Protection Officer and Protection Coordinator , with the direct supervision of the Protection Officer; and in close coordination with the Protection Officers and respective units in the field – the incumbent will implement Protection programmatic response in line with internal policies and IASC guidelines on Protection. In particular, they will:
- Assist in the provision of case management services, including, coordination with caseworkers on needs, referrals to access basic services and addressing protection needs.
- Coordinate protection field teams and staff, in regards to keeping response – case management and community-based – is in line with protection principles and delivered in a timely manner.
- Serve as a focal point for protection spaces and centres, monitoring that activities and programming are inclusive, safe and needs-based.
- Build capacities of team members, and collaborate in the development of curricula, tools and other resources for protection activities.
- Oversee and support the timely delivery of project deliverables – procurements, staffing and targets.
- Oversee adherence to data protection principles when maintaining client databases and records, including, that protection monitoring and assessment tools are filled with quality data that is sufficiently detailed and accurate.
- Act as focal point for administrative coordination of project implementation, involving extensive liaison with diverse organizational units and external parties to initiate requests, obtain necessary clearances, follow-up on administrative actions, etc.
- Draft status reports; identify shortfalls in delivery, bring them to the attention of the supervisor and suggest corrective measures.
- Organize meetings, workshops and training sessions; prepare training materials and participate in the delivering of capacity building workshops.
- Respond to complex information requests and inquiries; set up and maintain files/records.
- Participate in meetings and conferences; maintain effective liaison and coordination with local authorities, partners, United Nation agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project.
- Monitor work of implementing partners and report any non-compliance to the supervisor.
- Provides guidance/training and assist in coordinating and monitoring work of other staff in the unit; may supervise other staff as assigned.
- Perform other related duties as assigned.
Education
- High School diploma with six years of relevant experience; or,
- Bachelor’s degree in Political or Social Sciences, Psychology, International Relations, Development Studies, Gender Studies, Social Work, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with four years of relevant professional experience.
Experience
- Experience in coordinating and guiding field teams with a strong background in protection in humanitarian and crisis settings, particularly, Gender based violence (GBV) case management.
- Experience in working with child survivors of GBV.
- Experience managing and running women and girl friendly spaces in displacement and transit settings.
- Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
Skills
- Strict adherence to humanitarian, protection and GBV principles and standards, as well as organizational policies including Code of Conduct and Prevention of Sexual Exploitation and Abuse (PSEA).
- Trainings in GBV Case Management and GBV Minimum Standards.
- Strong interpersonal and communication skills, including ability to work in a multi-cultural environment.
- Strong skills in community outreach and building relations with key community leaders and groups.
- Sound ability to communicate practical knowledge on actions to address Protection, Child Protection and GBV issues at the operational level.
- Demonstrated analytical, writing and reporting skills.
- Solid computer skills (MS Excel, Word and PowerPoint).
- Can locate and apply key Inter-Agency Protection Resources.
Languages
IOM’s official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English is required (oral and written).
DESIRABLE
Working knowledge of Dari, Pashto, and/or Arabic is a distinct advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at
this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 2)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
Eligibility: This position is open to all nationalities. IOM Qatar will facilitate the work visa and residency permit requirements for the selected candidates.
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements