Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Monitoring & Research Advisor of this post reports to the Head Monitoring, Research and EMIS .

Responsibilities

– Provides substantive support to the development and implementation of Agency-wide policies, strategies and programmes related to monitoring research and the Education Management Information System (EMIS) and any relevant technical instructions, ensuring alignment with the Agency’s Strategic Plan by elaborating, piloting and validating quantitative and qualitative monitoring tools with an emphasis on efficient data comparison and analysis, as well as designing the corresponding data collection procedures and identifying educational needs for M&E technology applications to strengthen an innovation oriented M&E System. – Leads efforts in reviewing existing data collection and EMIS to identify and initiate M&E technological innovations, provides technical support in any updating of the methodology of Strategic Objectives indicators in terms of definition, calculation and justification, and collaborates with the Planning Department in the issues related to Results Based Management (RBM)and the indicators of Education systems Department. In addition, the incumbent applies advanced data analysis techniques using widely utilized digital tools and platforms to automate processes, perform complex analysis, and ensure efficient data management related to Education including TVET programs. The insights derived from these analyses are used for evidence-based strategic planning, decision-making, and program impact evaluations rather than for reporting purposes only. – Provides technical support to Field Education staff including to the Strategic Support Units in education, in the area of Monitoring and Research; works to integrate Education in Emergencies (EiE), protection and gender standards into the MR&EMIS Unit’s work; ensures the collection and reporting of monitoring and Research data is accurate and timely, utilizing the Agency-wide EMIS as a key data source; supports the analysis and interpretation of performance data for the MR & EMIS Unit. -Supports the identification of relevant areas for research for the Department in coordination with other Units, as well as leading and coordinating Agencywide key research together with the DE’s office; in the supports dissemination of key research findings, good practices and lessons learned Agency-wide and to external organizations or governmental bodies as required, and manages and conducts qualitative monitoring among programme beneficiaries and other stakeholders, such as surveys, focus group discussions, interviews and case studies. – Takes a lead role, as required for the Education Department in the preparation of high-level reports; works as a focal point to collect, analyse and validate data from the Fields including to support the preparation of Annual Operational Report (AOR) and to review the data regarding the Annual Results Review (ARR) from the Fields. Produces evidence-based reports that are geared towards supporting strategic planning, remediation and actionable insights. – Supports the development of quantitative and qualitative research design and monitoring tools for the Department and Fields; coordinates quantitative and qualitative statistical data analysis and interpretation of research results on all programme outputs and outcomes; provides recommendations to the concerned units; supports in the dissemination of research findings, good practices and lessons learned across all Fields to external organizations. – Plans and implements capacity building activities for Field Staff, including the Strategic Support Units when needed. to empower and professionally develop the skills and competencies of Education staff Agency-wide in the area of quantitative and qualitative research methods, including the use of digital analytical tools such as Power Bi, DAX, Power Query, etc., assists in coordinating research activities with ED units at HO(A) and Fields, and with relevant governmental and non-governmental organizations, as needed, to share experiences, data, and contribute to reports. – Advises on and assists with the implementation and monitoring of the Agency-wide Quality Assurance Framework, with regards to Monitoring Research and EMIS. -As assigned, supports the Head of the Unit in: *Setting direction for the Unit’s activities and planning priorities and workflows; *The development of communication material and in communicating the Unit’s planning, key outputs and achievements; *Maintaining, as appropriate. constructive work relationship with counterparts in the Host authorities, UN Agencies, non- governmental organizations and educational institutions. for coordination of common activities and sharing of best practices; *Creating collaborative, innovative and results-based teamwork; *Provision of coaching and mentoring to staff in the Unit. – Performs other duties as may be assigned by the supervisor(s) including acting as Officer-in Charge of the Unit during the Head’s absence.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. – Relating and Networking – Applying Technical Expertise – Analyzing – Learning and Researching – Adapting and Responding to Change – Delivering Results – Managing Complexity and Change For guidance on how to prepare for competency-based interviews: https://careers.un. org/lbw/home.aspx?viewtype=AY .

Education

– Advanced University degree in Monitoring and Evaluation, Measurement and Evaluation, Statistics, or any other relevant area.

Job – Specific Qualification

Not available.

Work Experience

At least seven years of progressively responsible experience in relevant areas, such as monitoring and evaluation, statistical analysis, developing reports, and conducting research, preferably in an educational institution, including at least three years of practical experience in topics relevant to the Unit is required . Advanced University degree in Monitoring and Evaluation, Measurement and Evaluation, Statistics, or any other relevant area is required . Excellent command of spoken and written English and Arabic is required . Are you currently residing in Duty station. Please specify your current location. It is required.

Languages

– Excellent command of spoken and written English and Arabic.

Assessment

– Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 3 years; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade 17 Monthly basic salary JD 1156.60 plus special occupational allowance (SOA) of 69.90% of the basic salary (SOA may change from time to time). Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel frequently in UNRWA’s area of operations. This vacancy notice is open to internals candidates only. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade. Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.