Family Support Specialist – DFV Services

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    1 week ago
  • Category:
  • Deadline:
    16/12/2025

JOB DESCRIPTION

Tracking Code
4751-689
Job Description
 

Are you passionate about making a difference in the lives of children and families across the Mount Isa region? As part of our Domestic Family Violence Specialist Support, we need you to join our team of dedicated professionals, helping to maximise their impact on the lives of vulnerable people. In this varied and challenging role, you’ll help give families the tools they need to navigate this tough time and thrive in the future.

 

54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.

A place where your purpose matters. Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that children and young people have their rights met and thrive, in all their diversity.

 

With the child’s voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve – in every state and territory, and across regions, remote areas and capital cities.

 

It takes all types of personalities and talents to drive our organisation– yours included. We value a healthy work-life balance and ensure our people feel connected to each other and our impact. Learn from inspiring people and grow from a connection to our strong local and global networks. From our programs to our support services – this is the place to realise your purpose.

 

A place to make a difference:

In this full-time, permanent position, you’ll work within a case management framework in an outreach role, providing support to individuals who are experiencing domestic, family or sexual violence. Based in the Mount Isa region, you’ll work flexible hours between 8.30am and 5.30pm Monday to Friday, and will report to the Team Leader. Ideally, the role is full time (38 hours per week), though we’re also open to candidates who would prefer casual or part time work.

 

You will make a difference by:

  • Providing holistic case management, delivering support to vulnerable and disadvantaged clients and supporting relationships for favourable client outcomes
  • Ensuring the voices of children and young people are heard
  • Identifying strengths, establishing goals for the program and reviewing client progress towards these goals
  • Promoting skills which increase health, safety and development

 

A place to feel valued:

You’re an experienced practitioner who is passionate about supporting families within a child centred, strengths-based framework. Importantly, you have a strong understanding of the impact of trauma on children and their families and you’re keenly aware of the additional impacts and barriers experienced by Indigenous families.

 

Bringing your best every day, means:

  • Demonstrated experience in case management and knowledge of relevant legislation
  • Demonstrated experience working with, and understanding of, Aboriginal and Torres Strait Islander communities and families
  • Strong report writing, analytical and evaluation skills, including data collation and analysis
  • Tertiary qualification in a relevant field and/or significant experience working in a similar service

 

A place to belong:

54 reasons is proudly part of Save the Children Australia. We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is approximately 1100 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

 

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

  • Award rate salary (Level 4.1 – $43.08 per hour) plus full salary packaging benefits – use this link to see how much this benefit could mean to you!
  • Internal employment and development opportunities
  • Supportive Managers – we provide professional supervision training and monthly supervision sessions so you can feel supported and build a career at Save
  • Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program

 

Follow this link for the full list of our employee benefits.

 

Does this sound like the place for you?

We’d love to hear from you. Submit your cover letter and resume below.

 

Applications Close: Thursday 9th January 2025. Applications will be reviewed on a rolling basis as they come in, so don’t delay in applying!

 

Position Description: Family Support Specialist – DFVSS Mount Isa

 

For more information about this position, please contact Elvene Whitbread, Regional Manager, on elvene.whitbread@54reasons.org.au. Or for more information about a career at Save, visit our Careers Page.

 

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment – so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

 

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

 

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au for further support.

Job Location
Mount Isa, Queensland, Australia

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements