Job Summary:

You will coordinate the provision of responsive, effective, and efficient administrative services in support of Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will help ensure resource stewardship and a high-quality service approach are integrated into administrative systems, policies, and procedures.
This position covers all aspects of Administration and is responsible for ensuring that office facilities are well maintained, cleaned, and comfortable to live and work in.

Primary Function:

This position is specifically responsible for carrying out activities related to the office facilities. The Senior Administration Officer will conduct all administrative support functions simultaneously while ensuring compliance with CRS and donor regulations for all facility maintenance, power systems, and general administration.

Roles and Key Responsibilities:

Administrative Management

• Coordinate and report on administrative activities and required resources
• Ensure administrative systems comply with agency standards and donor regulations
• Manage relationships with external stakeholders (government officials, landlords, service providers)
• Oversee CP assets and facility usage
• Working with CP Supply Chain Team, support procurement of office materials and manage asset systems
• Working with State Security Focal Person and Security Manager, Implement safety protocols and maintain a secure work environment
• Supervise Cleaners and Security Guards.

Project Support

• Support BASICS project implementation through efficient administrative services
• Coordinate travel and logistics for project staff and visitors
• Manage event planning for project activities
• Ensure proper documentation and filing systems
• Support budget management and financial compliance

Facility Management

• Oversee facility maintenance, repairs, and improvements
• Coordinate office space allocation and usage
• With Support from Abuja, Manage off-grid power systems, especially solar Installation
• Ensure all utilities and systems are functioning optimally

Knowledge, Skills, and Abilities 

• Good planning, organizational, and time management skills
• Strong customer service orientation with very good communication and interpersonal skills
• Ethical conduct and ability to maintain confidentiality.
• Proactive, resourceful, solutions-oriented and results-oriented

Preferred Qualifications

• Additional education may substitute for some experience.
• Experience and proficient skills in MS Office packages (Excel, Word, PowerPoint, Visio) and information management systems.

Languages – English (oral and written)

Travel – Must be willing and able to travel up to 25 %.

Supervisory Responsibilities: Admin Officers, Assistants and Interns

Key Working Relationships: 

Internal: Management Team, Finance staff, Program staff in other CRS Country Programs.

External: Representatives of other Projects, Contractors, Government representatives and

stakeholders of the CRS Nigeria Program.

Basic Qualifications

• Bachelor’s degree in business administration or relevant field preferred. Master’s will be a plus.
• Minimum of 4 years of work experience in administrative support functions, with increasing responsibility.
• Experience with a local or international NGO a plus.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually look for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer.

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements