Crisis Response and Resilience Program Director

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    5 days ago
  • Category:
    Environment and Natural Resources, Humanitarian and Crisis Response, Management and Strategy, Programme and Project Management
  • Deadline:
    17/12/2025

JOB DESCRIPTION

Job Summary:

With oversight from the Senior Director, Crisis Response and Resilience, the CRR Program Director will overseeaportfolioof4-5 humanitarian assistanceprojects across CRR’sspecializedtechnicalareasand specificcountries of operation. Serves as the primary internal representative for their portfolio of programs. Ensures strong collaboration across program and technical teams, with donors and clients, partners, and government agencies. Liaises with other program management teams within FHI 360 and CRR to integrate and manage work plans, budgets, and multi- sector interventions in emergency response and resilience program sectors. Oversees assigned projects and Crisis Response Coordinators in their country or area of technical specialization.Manages activities and oversees the CRR Program Management Unit, provide strategic direction, support business development efforts, and ensure compliance with policies and relevant regulations.

 

 

Accountabilities:

  • Providesprogram portfolio management leadership in CRR to ensure compliance with FHI 360 policies and procedures, donor/client requirements (BHA programs specifically), and other regulations as required.
  • Defines strategic direction for CRR portfolio programming under their responsibility, including supervising continual refinement of project management frameworks in close collaboration with the Program Manager.
  • Overseesapproaches,tools,specializedpartnerships,monitoringandevaluation approaches, and closely works with the CRR Technical Director to improve sector integration.
  • Will overseealloperationssupport functionsand backstopping related to the portfolio includingmanagement,finance,contractsandgrants, security, legal, and human resources to ensure compliance with company policies and procedures.
  • Ensuresoversightandqualityassuranceforproject(s).Coordinatesamatrixmanagement approach with Regional and Country Office (including Country Representative as applicable) to build strong relationships and address operational challenges proactively.
  • Managesandcontinuallystrengthenscapacityofstaff.
  • Developsandmonitorslandscapeanalysis,strategicplans,proposals,protocols,papers, reports and budget for assigned technical area of specialization or country.
  • Servesasaprimarypointofcontactforpartners,subcontractors,orvendors; counterparts/collaborators and stakeholders; and donors.
  • Supports BusinessDevelopment/CRR (along with Business Development and Proposal) withbusiness development activities to maintain and/or grow the business portfolio.
  • Directstheoveralldesignanddevelopmentofproposalsfor project extensionsandresourcestosupportorlead business development.
  • Accountable for the successful implementation of awarded projects.
  • Manages potential resource conflicts across their domain.
  • Fostersinnovationanddrivesadoptionofleadingpracticesandprovidesproject management and/or subject matter expertise.
  • Establishesandmaintainsstandardswithinandacrossprojectsincompliancewith organizational and client policies, processes and regulations.
  • Managesandpromotesunderstandingofdependenciesassociatedwithresourcesand projects across the country/technical area.
  • Conductsroutinereviewsonbusinessprojectstatus,actions,decisions,risksandissues, and schedules for relevant programs.
  • Provides metrics and analytics to support business and executive decision making.
  • Supportsperformancemanagementandprofessionaldevelopmentofdirectreports, including ongoing feedback, coaching, and career support.
  • Performs other duties as assigned.

 

Applied Knowledge & Skills:

  • Demonstrated expertiseinhumanitarian project/ portfolio managementand assigned country context.
  • Comprehensiveknowledgeofemergency response minimum programming standards,concepts,andpracticesinprojectmanagement, process development and execution.
  • Ability to build country level strategies to grow positive working relationships with local communities and organizations, district/state/nationalgovernmentofficials,UNandothermultilateralbodiesanddonor representatives.
  • Strongconsultative and negotiation skills.
  • Strongcriticalthinkingandproblem-solvingskillstostrategize,plan,andmanageresources for successful completion of projects.
  • Ability to motivate, influence and collaborate with others.
  • Strong commitment to diversity, equity and inclusion.
  • Strong understanding of safeguarding, risk mitigation, and duty of care in complicated operating environments.
  • English language skills required, additional relevant language skills considered a strong advantage
  • Excellent oral and written communication skills.

 

Problem Solving & Impact:

  • Decisionsandactionshaveasignificantimpactonmanagementanddepartmentandarea operations.
  • Problems encountered are complex and highly varied.
  • Exercisesjudgmenttomeetstrategicbusinessgoalsanddevelopsobjectivesandplansthat align with and ensure achievement of organizational goals.

Supervision Given/Received:

  • Setsgoals,objectives,timelinesandbudgetsforhumanitarian projectsandleadscountry/specialized technical area in achieving strategic expansion of the CRR portfolio.
  • Leadscoordinationofresourcesforongoingprojectsacrossfunctionalareasand addresses/resolves project issues.
  • Reports to Senior Director, CRR

 

Education: **

  • Master’s Degree or its International Equivalent in Civil Society, Communication and Social Marketing,EconomicDevelopment,Education,theEnvironment,Gender,Health,Nutrition, Research, Technology and Youth or a Related Fields.
  • Project Management (PM) Certification preferred.

 

Experience: **

  • Typicallyrequires10+yearsofrelevantexperienceimplementing humanitarian programs both directly and at international / support and management level.
  • Strong experience with emergency program managementprinciplesand practices(including8+yearsofdepartment-levelleadership,strongbusinessacumenand/or line management experience), particularly with programs funded by USAID/BHA, and UN agencies.
  • Proficientwithapplicablerules,regulations,andpoliciesassociatedwithinternational development and non-governmental organizations (NGOs).
  • Demonstratedexperienceinintegrated humanitarianprojectmanagementand implementation.
  • Demonstrated strategic planning, staff development and capacity building experience.
  • Demonstratedexperienceinleadingandmanagingcomplexprojectsthatarestrategicin nature and national/international in scope.
  • Experience operating in challenging environments.

 

Typical Physical Demands:

  • Typical office environment.
  • Abilitytospendlonghourslookingatcomputerscreenanddoingrepetitiveworkona keyboard.
  • Ability to sit and stand for extended periods of time.
  • Ability to lift/move up to 5 lbs.

 

Technology to be Used:

  • Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

  • Up to 20%

The expected US Based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

 

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

 

US Based Hiring Salary Range: $128,000 – $155,000

International hiring ranges will differ based on location.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements