Org. Setting and Reporting

This position is located in the Centre for Learning and Multilingualism (CLM) of the Human Resources Management Service, Division of Administration at the United Nations Office at Geneva (UNOG). The incumbent reports to the Chief of CLM.

Responsibilities

Under the supervision of the Chief of CLM the incumbent will be responsible for the following duties: Learning and Development Training Programmes/Projects: – Contributes to the design, development, delivery, and evaluation of training, learning and development programmes for staff. The programmes encompass a range of activities including, inter alia, technical, and substantive training, leadership and management training and organizational development courses. – Implements staff learning and development programmes and provides support to programming and reporting. – Liaises with managers and staff, to ensure that training and development meets current needs and anticipates to the extent possible future needs; conducts and administers surveys as and if required. – Participates in the assessment of training needs to develop new training programs and improve existing ones. Processes training proposals and requests and follows up with section training focal points to ensure that training guidelines are adhered to. – Provides inputs in the process of monitoring and evaluation of the effectiveness of training and learning activities and preparation of appropriate reports. – Collaborates with training focal points of other UN entities and International Organizations to ensure that cross-cutting issues are incorporated into the design and development of programmes. – Liaises with internal and external entities and stakeholders to provide training and learning activities. – Coordinates the provision of administrative and logistical support for the delivery of training programmes and team activities; this may include completion of requirements in recruiting consultants and training service providers and manages their work and performance. – Trains and provides supervision to new and lower-grade staff in the unit. Budget and Finance: – Provides expert assistance in the preparation and development of the CLM’s work programme and budget. – Reviews, analyzes and assists in the finalization of cost estimates and budget proposals/requirements, in terms of non-post requirements: prepare narrative, online resource tables and resource justifications. – Coordinates draft budget submission with the Office of the Chief of HRMS and processes adjustments upon approval of the Chief of Section, prepares statistical data to justify each resource requirement and provides required data for supplementary budget document. – Monitors budget implementation/expenditures and recommends reallocation of funds as necessary. – Submits justifications as may be requested on the non-utilization of approved resources and plan to utilize resources. – Identifies and resolves budgetary issues as they arise and determines appropriate actions (payment of clients, MOU updating and review, cost-plan, etc.). – Reviews requisitions for goods and services to ensure correct objects of expenditure have been charged and availability of funds. – Provides inputs for preparation of the medium-term financial plan and its revision. Human Resources Management: – Coordinates various actions related to the administration of the unit’s human resources activities, e.g. prepares draft classification requests, arranges interviews of candidates, prepares interview reports and drafts recommendations for selection of staff, for review and approval by the Chief of Section. – Maintains staffing table, organigramme, alerts Chief of Section on expiry dates of the contracts, staffing needs and contract modalities available for recruitment of personnel. – Monitors contracts’ implementation, drafts terms of reference, reviews and evaluates training suppliers; reviews requisition for goods and services, controls orders, prepares Low Value Acquisitions; reviews and processes payments to suppliers. General administration: – Performs other related administrative duties, as required (e.g., operational travel programme, physical space planning, organizes and coordinates seminars and conferences). – Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. – Monitors the updating of information about the activities of the Section in web pages, the intranet (i-Seek) or brochures. – Monitors the administration of contracts of CLM for training materials office supplies and IT equipment, maintenance contracts, subscriptions etc. – Oversees the Section’s supplies stock and maintains its inventory; identifies the needs of CLM (office technology, maintenance of equipment, software and systems, payments, etc.) and prepares the acquisition planning in the supply chain tool in Umoja.

Competencies

Professionalism: Knowledge of UN system. Knowledge of Umoja for the processing of financial and administrative actions (payment, contracts, requisitions etc.). Knowledge of UN-wide staff development policies. Knowledge of MS Office package, (word, excel, access, point). Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Planning and Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.

Education

High school diploma or equivalent is required.

Job – Specific Qualification

Certification in Coaching and Career Counselling is desirable.

Work Experience

At least ten (10) years of experience in human resources, learning and development, training, administration, education or a related areas is required. The minimum years of relevant experience is reduced to eight (8) for candidates who possess a first-level university degree or higher. A minimum of five (5) years of experience in designing and implementing training programmes is required. Experience in training facilitation, both face-to-face and virtual is required. Experience providing training or related activity within the United Nations Common System or a comparable international organization is desirable. Experience in using data to make informed learning recommendations is desirable. Experience in the evaluation and impact assessment of training programmes is desirable. Experience using an Enterprise Resource Planning (ERP) system, such as Umoja or equivalent, is desirable. Experience in project management, including budget monitoring and reporting is desirable. Experience in people management is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.