Introduction

The position is located in Amman, Jordan, and coordinates the Workers’ Centre project which is an ILO project initiative meant to create space for workers to come together and network among themselves while accessing different services.

The main role of the position is to oversee the overall project planning, implementation and reporting, coordination of project activities with other relevant ILO initiatives, supervision of project staff and the assurance of compliance with USDOL MPG requirements and ILO’s financial rules and regulations.

The position requires frequent travel on Fridays to the Workers Centre in Irbid as this is the day that workers are visiting and accessing the services of the Centre. To note that the working week in Jordan is from Sunday to Thursday. Appropriate accommodation of these arrangements in terms of overall working days will be agreed with the supervisor.

The incumbent works under direct supervision of the ILO Jordan Country Coordinator. The incumbent will seek and receive technical backstopping support from the Senior Migration Specialist from the Decent Work Team in Beirut.

Description of Duties

1. Carry out a range of activities for the implementation of project objectives in conformity with ILO policies and project strategies, and in accordance with ILO programming guidelines and country-action programs, and administrative and financial procedures, as well as any specific requirements from the donor (USDOL).

2. Initiate, oversee and monitor administrative and technical support for activities and services carried out at the AI Hassan Workers’ Center, in collaboration with other ILO projects, key stakeholders in the garment sector and civil society organizations working for migrant workers. Monitor the use of project funds and other budget related issues in collaboration with the Admin/Finance Assistant and the Programme Officer from the Regional Programming Unit.

3. Responsible for managing the project budget and ensuring that purchase orders, budget revisions, payments, and closures, among other related tasks, are executed correctly and timely.

4. Identify and propose consultants to deliver most appropriate and needed educational, legal and medical services to migrant workers, to conduct awareness trainings, psycho- social and counselling services at the Centers.

5. Monitoring the project on a weekly basis in the field and ensure its proper implementation.

6. In close coordination with the staff at the Workers’ Center and other relevant ILO colleagues in Jordan and in line with the agreed standard operation procedures for such matters, monitor the reporting and resolution of the incidents of violations of fundamental worker rights including violations of International Labour Standards, Jordan Labour Law, sectoral Collective Bargaining Agreements (CBA), document workplace discriminatory practices, potential human trafficking and forced labour situations, cases of gender-based violence.

Description of Duties (continued)

7. Support the team at the Workers’ Center in processing requests for support from migrant workers regarding their working and living conditions, working in collaboration the Ministry of Labour, the Garment Union and Garment Employers’ Organization, respective embassies of migrant workers countries of origin and civil society organizations in order to support resolving grievances.

8. Maintain a good relationship with the donor, regularly providing updates on project development and drafting progress reports as well as organizing visits to the Center.

9. Initiate, plan and conduct regular communications with the Board of the Workers’ Center Association to inform them about the Centers’ progress and challenges as well as liaise with its members for the submission of annual reports in compliance with the Law of Association.

10. Support the identification of trends and issues requiring further research, in particular with regard to the implementation of Fundamental Rights and Principles at Work and prepare reports as and when required.

Description of Duties (continued)

11. Carry out research and provide technical inputs in the preparation of project, country and regional and country analyses, reports and publications; document lessons learned.

12. Collaborate closely with relevant ILO colleagues in Jordan and beyond as appropriate, to obtain technical inputs and share best practices and lessons learned.

13. Undertake missions relating to project implementation and knowledge sharing. Participate in training seminars and workshops as resource person.

14. Support the implementation of plans and actions requested by the line manager and the Regional Office for Arab States officials.

15. Undertake other duties as assigned and as required to respond to the emerging needs of migrant workers in the industrial zones.

Required qualifications

Education

Advanced level university degree (Master’s or equivalent) in humanities, social sciences, economics, or other relevant fields.

A first-level university degree (Bachelor’s or equivalent) in one of the afore-mentioned field(s) with an additional two years of relevant experience, in addition to the experience stated below, will be accepted in lieu of an advanced university degree.

Experience

At least five years of experience in managing projects involving migrant workers and/or labour relations.

Languages

Excellent command of English. Knowledge of Arabic language is an advantage.

Competencies

In addition to the ILO core competencies, the following is required:

Knowledge and technical/behavioural competencies

• Good knowledge and understanding of theories, trends and approaches in the area(s) of migrant workers, international labour standards, and/or labour relations.
• Ability to provide technical advice and to guide and coordinate the work of external collaborators, general service staff and young professionals in the area of specialization.
• Ability to conceptualize and design research techniques and analyse complex cross-national practices and data sets covering a wide range of issues in the specialized technical field.
• Ability to formulate new concepts and methodologies.
• Ability to draft reports and prepare guidelines relating to programme development and implementation and ability to provide technical support to senior specialists carrying out research, project formulation and implementation.

Competencies (continued)

• Ability to participate effectively in technical missions and to provide technical inputs for the ILO Decent Work Agenda.
• Excellent analytical skills and knowledge of analytical tools and qualitative and quantitative techniques.
• Good computer skills.
• Ability to work in a multicultural environment and gender-sensitive behaviour and attitudes are also required.

optional section (if needed)

Candidates assessed by the Panel and considered to be eligible for appointment but who are not selected for this vacant post may be offered an assignment to another position at the same or lower grade provided that they meet the minimum qualifications required.