Communication activities are geared towards increasing awareness of UNDP technical and intellectual capacities contributing to Kosovo with its development agenda, focusing on social inclusion and human development for all.
Communication activities include advocacy and awareness raising on key development challenges in Kosovo such as inclusive growth, democratic governance, environment and gender equality.
The Communications Assistant will be supporting UNDP Communications Team with development of digital communication content, more specifically with the production of social media content, web content and other related tasks, ensuring that the results and impact made by UNDP in Kosovo is disseminated across wide audiences.
Under the guidance and direct supervision of the Communications Team, the Communications Assistant supports the implementation of the communications and advocacy strategies of the office to increase the standing and awareness of UNDP with partners, the media and the public. The Communications Assistant promotes a client-oriented approach in UNDP.
The Communications Assistant works in close collaboration with the programme, operations and project staff, as required.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Under the guidance and direct supervision of the Communications Team, the Communications Assistant supports the implementation of the communications and advocacy strategies of the office to increase the standing and awareness of UNDP with partners, the media and the public. The Communications Assistant promotes a client-oriented approach in UNDP.
The Communications Assistant works in close collaboration with the programme, operations and project staff, as required.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Key Duties and Accountabilities
1.) Supports the implementation of communication and outreach strategies in the office.
• Assist in extracting data from various sources.
• Full technical support to Communications office.
• Maintain information database and photo library.
• Creation of videos for social media channels of UNDP
• Taking photos of UNDP events and creating designs of announcements, vacancies and other visibility materials
• Posting and updating of Exposure platform and website with stories
2.) Support implementation of office publications strategy and plan.
• Provide design support in preparing of different publications, both internal and external.
• Assist the Communication Office with the dissemination of publications.
3.) Support maintenance of office web-based knowledge management system.
• Assist in updating website in line with corporate guidelines. Maintenaning and updating of the UNDP websites and social media channels.
• Maintain database of digital content for web sites and social media platforms.
4.) Provide input to and support implementation of office communication campaign and advocacy initiatives to increase awareness of UNDP’s mandate and goals through dissemination of information and organization of public and media events.
• Provide logistical support to UNDP campaigns, and to the organization of other publicity/outreach/promotional opportunities for country office programme and projects.
• Provide administrative and logistical support to the communications team for initiatives such as media workshops, project visits, and report launches.
• Gather information as input to reports on progress of campaign and advocacy activities.
5.) Provide support to Communications team in knowledge management and dissemination.
• Collect knowledge products from programmes and projects and archive them properly.
• Upload content on Internal database and website guided by the Communications Associate.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Institutional Arrangement
The Communications Assistant works under the general supervision of the Communications Associate and collaborates closely with the Communications Team.
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
Business Management Communication
• Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through media, social media and other appropriate channels.
Business Management Digital Awareness and Literacy
• Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends.
Communications Digital asset management
• Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media
Communications Multimedia writing/editing
• Ability to create and/or edit written content for multimedia
Communications Social Media management
• Ability to represent and promote the UNDP brand in virtual communities and networks
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements