Background: The IRC in Northern California (NorCal) is composed of four offices in Oakland, Sacramento, San Jose, and Turlock/Modesto. As a region, over 7000 refugees were resettled in the past 3 years.

Job Overview: The Oakland Site Director will oversee programmatic and operational activities in the Oakland office which covers services in Alameda and Contra Costa counties as well as some surrounding counties. The Oakland Site Director represents the IRC in the local community and as part of the NorCal senior leadership team. In collaboration with leadership, this position is responsible to lead the direction of the Oakland office, ensure programmatic and financial compliance, and manage the full staff across programming.

Major Responsibilities:

Leadership

• Directly responsible for the programming and outcomes of the Oakland office in alignment with the IRC Strategic goals, NorCal Strategic Goals and Oakland-specific goals.
• Oversee Oakland Leadership team to ensure best in class client outcomes
• Participate in NorCal Leadership regional activities and meetings
• Work with Oakland team and NorCal Leadership to set the vision for the Oakland office

Programmatic Oversight

• Design, oversee and monitor program performance to achieve excellence in programming at all levels. Work with staff to achieve outcomes.
• Participate in grant writing and submissions with NorCal Development Team
• Contribute to writing reports to funders or to IRC HQ.
• Meet with clients regularly and as needed to understand their experiences and address incidents and grievances when they arise.
• Promote and actively participate in initiatives and efforts to build team engagement, inclusion, and cohesion in IRC Oakland.
• Foster ongoing learning, honest dialogue, and reflection to strength safeguarding and to promote IRC values and adherence to IRC policies.

Human Resources

• Oversee Oakland staff, including direct reports and associated programmatic teams across the office
• Demonstrate a ‘Duty of Care’ for employees by creating an engaging work environment that encompasses employee well-being and job satisfaction.
• Oversee recruitment, onboarding, performance and development of office wide staff, volunteers and interns
• Facilitate regular staff meetings, hold team meetings and provide direct supervision meetings
• Provide training and oversight on IRC policies and protocols
• Work with staff and NorCal/IRC HR to resolve issues when there is an identified performance situation

Community Leadership

• Maintain and develop strategic relationships with local community (police, politicians, community and faith-based organizations, social services)
• Develop and maintain partnerships in the community with local funders (private foundations, businesses, local donors and public institutions such as county boards, city stakeholders and statewide stakeholders
• Work with NorCal Leadership to develop and implement IRC Oakland city, county, and state advocacy efforts
• Represent IRC Oakland in Quarterly Consultations with local stakeholders
• Engage in local refugee forum activities or designate someone in the office to hold this position
• Support NorCal Development team with implementation of local fundraising activities
• Cultivate local donor relationships
• Work with NorCal Leadership and regional communications officer on a communications strategy for the office, including engagement with local media

Finance

• Contribute to NorCal annual Budget development
• Review monthly Revenue and Expense reports for local office
• Monitor and manage local programmatic budgets and be directly responsible for decisions regarding expenses to ensure fiscal integrity and fiscal responsibility
• Responsible for Facilities, IT and Security for local office
• Other related duties as assigned

Key Working Relationships:

Position Reports to: The NorCal Executive Director

Position directly supervises: Program management at a minimum

Other Internal and/or external contacts: Interfaces with various internal functions from IRC NorCal and IRC HQ. Represents the IRC with local external partners, community organizations, employers, funders, etc. Supports Oakland-based Immigration staff indirectly.

Job Requirements:

• 4 year college degree required. Graduate degree in management, international relations or social work preferred
• 5+ years of program management experience, preferably in Social Services, Non-profit or refugee services sectors.
• A minimum of 3 years supervisory experience
• Demonstrated success working and communicating effectively in a multi-cultural environment
• Experience in refugee serving programming highly preferred
• Proven ability to contribute both independently and as a key team member
• Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
• Fluency in written and spoken English
• Fluency in additional languages preferred
• Proficient in Microsoft Office applications (Word, Excel, Outlook); database experience strongly preferred
• Valid driver’s license, reliable vehicle with current insurance
• The IRC and IRC workers must adhere to the values and principles in IRC Way – Standards for Professional Conduct. These are Integrity, Service, Equality, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Working Environment***:***

• Standard office work environment.
• Occasional travel to other NorCal sites for regional activities.
• Occasional work requirements outside of normal business hours.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.